Sterling Heights Dodge Chrysler Jeep Ram

Great customer service and attention to detail I received a loaner vehicle of my choosing which was unexpected. I thought my vehicle it would take two days to diagnose but it only took one day gre I received a loaner vehicle of my choosing which was unexpected. I thought my vehicle it would take two days to diagnose but it only took one day great service. More

Happy with my new Jeep John Spica was very professional, friendly and helpful in helping me lease a new vehicle. I was very pleased with the efficiency and manner in how th John Spica was very professional, friendly and helpful in helping me lease a new vehicle. I was very pleased with the efficiency and manner in how the deal was handled. More

No verbal communication I had answered a text message that I received this morning from Lisa in your service department. The service I received for 2 recurring problems wit I had answered a text message that I received this morning from Lisa in your service department. The service I received for 2 recurring problems with my 2017 Jeep Grand Cherokee, was horrible. I received no phone call whatsoever while my vehicle was in service. I don't know when it became acceptable to not have any verbal discussion with customers about the issues with their car. I don't know what was fixed, I don't know what caused the problem and the work order is not understandable. It would have been appreciated if Lisa could have called me to explain what the issue was with my car, and what caused it if applicable, since I spend a great portion of my income on the payments for it. More

Do not shop here you will regret it They will change every figure on your contract I was told we got you another $500 rebate,we got you 5% interest .They never credited the $500 then c They will change every figure on your contract I was told we got you another $500 rebate,we got you 5% interest .They never credited the $500 then charged 6.8 %i. it’s like watching a David Copperfield show they will promise you 5% interest then raise it to 6.8 just to get a higher commission have a good experience go somewhere else I am easy to please and they made it a horrible experience for me More

I love this Dealership I’ve been to many dealerships in the past, Sterling Heights Dodge is by far the best dealership. Great Salesmen and great service. Gary Riashi is grea I’ve been to many dealerships in the past, Sterling Heights Dodge is by far the best dealership. Great Salesmen and great service. Gary Riashi is great, I was in and out in no time and got exactly what I wanted. Thank you! More

Fabulous !! Great experience , our sales person Jim Michel extremely knowledgeable and was absolutely fabulous. Made our purchase easy . Thank you Jim for all th Great experience , our sales person Jim Michel extremely knowledgeable and was absolutely fabulous. Made our purchase easy . Thank you Jim for all that you do More

Great price Joe Clement was great. We had fun and gave me a great lease price. I will go back to him for my next buy or lease. Joe Clement was great. We had fun and gave me a great lease price. I will go back to him for my next buy or lease. More

Oil change I purchased my van at this dealership about 5 years from now. I always go there for the oil change. The service is excellent and the wait is the best I purchased my van at this dealership about 5 years from now. I always go there for the oil change. The service is excellent and the wait is the best for me every time. More

Easy, convenient and smooth Pat really took care of all my needs and made the whole lease process a breeze. Very personable and I knew I was in the right hands. Highly recommende Pat really took care of all my needs and made the whole lease process a breeze. Very personable and I knew I was in the right hands. Highly recommended to everyone that asks. More

out with the old in with the new I had 2 leases through this dealership (one left).When it was time to release my ram I left 2 voice messages with Nora and Kristie after I was treated I had 2 leases through this dealership (one left).When it was time to release my ram I left 2 voice messages with Nora and Kristie after I was treated rudely by a past employee, Robin Zyrek. The manager had me speak with another man, but i couldn't remember his name when it was time to release so I thought I would try a deal with a woman. Neither called me back. I called the manager only to get ANOTHER voicemail! I never left a message because that wasn't working with the other two. I moved on to the Rochester hills dealer and was treated GREAT! People there answer their phones! My lease due up in one year will absolutely be with Rochester. Step it up SHDCJP. I'm sure there are more who feel like me. More