Sterling Heights Dodge Chrysler Jeep Ram

oil change did not make an appointment but still had a quick oil change turn around time. great deal with the three oil change offer will use it for all my vehic did not make an appointment but still had a quick oil change turn around time. great deal with the three oil change offer will use it for all my vehicles. More

Happy Happy Happy I would defiantly recommend Joe Clement to anyone. He was knowledgeable, funny, kind and honest. My lease process started over the phone and when I I would defiantly recommend Joe Clement to anyone. He was knowledgeable, funny, kind and honest. My lease process started over the phone and when I arrived at the dealership Joe was fast and efficient with all my paperwork. Awesome Job!!!! More

Inconvenient Brought Ram in for oil change, recall fixes, and tire rotation; with tires properly inflated to 40 psi. The next day I received a vehicle alert that t Brought Ram in for oil change, recall fixes, and tire rotation; with tires properly inflated to 40 psi. The next day I received a vehicle alert that tires were underinflated at 30-31 psi. If your technician doesn't even know the proper tire inflation rate, how can I have the confidence that any of the (unseen) work was done correctly? Estimated time (verbal) to service was 30 to 45 minutes. Actual time was over 90 minutes, with no problems mentioned. Also, the lug nut lock removal tool (yours or mine?) was left in the center console, not wherever it is supposed to be stored. Shoddy work! "Not a big deal" you say? I am over a 25 mile round trip away; I am 75 years old; it was 17 degrees out this morning when I added the air myself. I may look elsewhere next time I need service, or for the next vehicle purchase. More

An easy transaction Jolie made the whole experience effortless, my wife and I were going from dealership to dealership looking for a vehicle and only leaving each more co Jolie made the whole experience effortless, my wife and I were going from dealership to dealership looking for a vehicle and only leaving each more confused and frustrated. But not at Sterling Heights Dodge. Everything was easy and not complicated. Thank you More

Very happy! My experience was quick, easy, and exciting. I went in for just a consultation and left with a brand new lease! I am very happy Joli was there to help My experience was quick, easy, and exciting. I went in for just a consultation and left with a brand new lease! I am very happy Joli was there to help me figure out the best deal. More

Went for a walk in oil change service Had no problems, staff was mostly friendly and doing what they should. Service was completed in an adequate time. The waiting area at this dealership Had no problems, staff was mostly friendly and doing what they should. Service was completed in an adequate time. The waiting area at this dealership makes the experience easy, especially if you have a small child with you, they have a sectioned off play room to keep them occupied while you wait. More

Warranty service/recall They were fast and friendly. The work performed fixed the issue we were having. I would go back again if we had an issue with this vehicle. They were fast and friendly. The work performed fixed the issue we were having. I would go back again if we had an issue with this vehicle. More

Pat Moseley is the best! I would defiantly recommend seeing pat, he is one of the nicest and honest salesman I’ve ever encountered! He got me into a nicer vehicle for the same I would defiantly recommend seeing pat, he is one of the nicest and honest salesman I’ve ever encountered! He got me into a nicer vehicle for the same price as another dealer! More

Work was incomplete I came into the body shop to have things repaired as a result of the collision. The windshield was never replaced nor was the remote start diagnosed. I came into the body shop to have things repaired as a result of the collision. The windshield was never replaced nor was the remote start diagnosed. They wanted $110 extra diagnostic fee on top on the $250 deductible in order to look at the hood ajar switch which is located right in the area that the collision occurred. The repair work that was done by the body on the hood and panels was done very well! More