Sterling McCall Acura

This dealership is located in a good location for ease of access. The service centre is being modified so it will be a while till they get a better place access. The service centre is being modified so it will be a while till they get a better place More

Today I came in for an oil change. My experience was very good. Antonio provided excellent customer service. Thank you My experience was very good. Antonio provided excellent customer service. Thank you More

This is a pretty solid Acura dealership. I don't really have any complaints. I'll be back. I don't really have any complaints. I'll be back. More

I took my car into what used to be Sterling McCaul Acura (now Group 1) for scheduled maintenance. I was upsold on other service as well (my fault) and quoted one number for the services. I then received an (now Group 1) for scheduled maintenance. I was upsold on other service as well (my fault) and quoted one number for the services. I then received an estimate with another, lower number and a signature/initial that I did not provide. Once the service began, I received another alert with recommendations for additional services that really shouldn’t be necessary on a car with less than 11k miles on it, such as a fuel system flush and wheel alignment. This new document had a place for me to check the service I wanted, even with the extra service unchecked the price was different from bother the verbal price and the official estimate I received. The excuse given was the estimate did not include the fluids needed for the service (which it actually did). Someone else stepped in and told my service guy to correct it. When the work was completed they presented me with an invoice with a fourth dollar amount that did not match any of the previous 3, even with tax calculated and added in. They assessed a $30 shop charge that was no where on any document or estimate I was given. I’ve now left a message with the Service Director (who is not called me back as of this review) to discuss what I see as a pretty blatant bait and switch. When this was Sterling McCaul, this sort of nonsense would not have happened. As it is now, I can not recommend their service department to anyone. More

Excellent and efficient service for my cat Knowledgeable and courteous staff handle service need very promptly and courteous staff handle service need very promptly More

David was very knowlegrable and helpful! He did a great job and i would request his help again. A plus service! He did a great job and i would request his help again. A plus service! More

Shelby was very polite and help me with everything I was looking for. Got me in and out looking for. Got me in and out More

Great service! Professional, courteous, quick, easy to schedule work. Love the pictures of the damage. Professional, courteous, quick, easy to schedule work. Love the pictures of the damage. More

Great service provided! Thank you to the service advisor Justin and his manager for helping me with my service! If you are looking to receive great customer care, please mak Thank you to the service advisor Justin and his manager for helping me with my service! If you are looking to receive great customer care, please make sure to connect with Justin! More

The service was fast. The Advisor let me know of a discount that saved me half off my oil change and tire rotation. The Advisor let me know of a discount that saved me half off my oil change and tire rotation. More