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Sterling McCall Buick GMC

Houston, TX

4.2
222 Reviews

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 222 reviews

March 29, 2024

Better service than the one in Katy. Thank you Jonathan, service technician and anyone else that did anything regarding my vehicle. More

by vmemm90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Marin and the service technician
Apr 04, 2024 -

Sterling McCall Buick GMC responded

We're delighted to hear that you had a better service experience with us! Thank you for acknowledging Jonathan, our service technician, and everyone else involved in taking care of your vehicle. Your appreciation means a lot to us, and we're committed to providing top-notch service to all our customers. We're here to ensure your continued satisfaction with our dealership.

March 26, 2024

Awesome service with a smile. Great environment inside as well for those waiting for service More

by datboyjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Arce, Luis Guerra
Mar 28, 2024 -

Sterling McCall Buick GMC responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 26, 2024

Jay went above and beyond to help my son be able to purchase the car of his dreams. I liked the atmosphere and just the dedicated employees. We will definitely be back. More

by Virginia Garcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike, James Arce, Luis Guerra
Apr 03, 2024 -

Sterling McCall Buick GMC responded

That's great to hear about your positive experience with Jay and our dealership! We went the extra mile to ensure your son could get the car he wanted. We wish your son many enjoyable miles ahead in his dream car.

March 21, 2024

Great service. I appreciated the time given for the explanation on the diagnosis of the issue. More

by lfalgout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Mar 22, 2024 -

Sterling McCall Buick GMC responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 19, 2024

How do you sum up a dealership in 15 words or less? ? Well you can’t because you can’t sum up Family honesty hard-working people that goes that extra mile just for you. Takes all the fear out of buying More

by hollydel08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh , James Arce, Luis Guerra
Mar 22, 2024 -

Sterling McCall Buick GMC responded

It sounds like you had a fantastic experience at Sterling McCall Buick GMC, especially with Josh's exceptional service! It's great to hear that we went the extra mile to make your experience memorable and that you consider us your family dealership. Enjoy your new vehicle!

Mar 22, 2024 -

hollydel08 responded

Thank you again..

March 18, 2024

Taking forever for any service, been there five times for gmc recall repair, not recommend More

by houstonorange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John, Digital AirStrike, James Arce, Luis Guerra
Mar 18, 2024 -

Sterling McCall Buick GMC responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 10, 2024 -

Sterling McCall Buick GMC responded

Thank you for bringing this to my attention. I apologize that your experience has been anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Kimono Cooper General Manager | Kcooper@group1auto.com

March 13, 2024

Great place to buy a vehicle. My sales person was excellent he was very nice and polite, and made sure that we were well taken care of. More

by Al
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Fenske, James Arce, Luis Guerra
Mar 15, 2024 -

Sterling McCall Buick GMC responded

We're thrilled to hear that you had a great experience buying a vehicle with us! Providing excellent customer service is our priority, and it's fantastic to hear that your salesperson ensured you were well taken care of throughout the process. Thank you for your kind words, and we appreciate your business. We look forward to serving you again in the future!

March 09, 2024

I see the level of professionalism in your sales representatives and looking forward seeing more in future. More

by hiomisade
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan, Digital AirStrike, James Arce, Luis Guerra
Mar 13, 2024 -

Sterling McCall Buick GMC responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 08, 2024

Antwon Dubose was the young man that helped me. I wasn’t planning to purchase my 2500 Sierra…but Antwon’s patience and knowledge convinced me to switch from being a life long Ford guy. He was profe More

by trey.whichard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antwon Dubose and Karl
Mar 12, 2024 -

Sterling McCall Buick GMC responded

It's fantastic to hear about the positive experience with Antwon and Karl! It sounds like their professionalism, patience, and knowledge played a significant role in your decision to switch to a 2500 Sierra. We're delighted that you're happy with your purchase and the assistance provided. Safe and enjoyable travels in your new GMC Sierra!

March 07, 2024

I had a great experience here dealing with Jay l was very knowledgeable with his cars...next thing you know he landed us on the suv I liked then got me to drive out happily. Thank you so much. More

by Gabbysalazar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Lim, Digital AirStrike, James Arce
Mar 10, 2024 -

Sterling McCall Buick GMC responded

Thank you for sharing your positive experience with Jay! We're delighted to hear that he provided you with great service and helped you find an SUV that you liked. We appreciate your kind words and hope you enjoy your new SUV! Safe travels and have a wonderful day!

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