Sterling McCall Buick GMC

Mark B is awesome! I had a great experience. My salesman Mark B was AWESOME! He worked with me on pricing and never told me no! He was very knowledgeable about my vehic I had a great experience. My salesman Mark B was AWESOME! He worked with me on pricing and never told me no! He was very knowledgeable about my vehicle. More

Great Salesperson and Efficient Process Knew what I wanted, talked to salesperson, Debra Roberts, mainly via email. Within 24 hours everything was done. Went to dealership and everything was Knew what I wanted, talked to salesperson, Debra Roberts, mainly via email. Within 24 hours everything was done. Went to dealership and everything was prepared. Good job. More

Great Experience! Great experience with Sterling McCall Buick GMC! Gave us a fair deal on our trade in and a good price on our new 2017 Yukon XL Denali! Great experience with Sterling McCall Buick GMC! Gave us a fair deal on our trade in and a good price on our new 2017 Yukon XL Denali! More

Great Service I received excellent service and the staff was great. Mark Ian sold me my car 2 yrs ago I since then I find it to be a great place to do business. I received excellent service and the staff was great. Mark Ian sold me my car 2 yrs ago I since then I find it to be a great place to do business. More

Excellent My experience today was amazing.Lauren Sohn was totally professional and joy to talk with. I will recommend Sterling McCall anytime for service on my My experience today was amazing.Lauren Sohn was totally professional and joy to talk with. I will recommend Sterling McCall anytime for service on my auto More

Good experience went for vehicle recall fast help Good experience, fast service, friendly representatives. It was time for an oil change on vehicle, and needed airbag recall also looked at. The guy th Good experience, fast service, friendly representatives. It was time for an oil change on vehicle, and needed airbag recall also looked at. The guy that helped me out was very friendly and respectful, I will be taking my truck there for future service work needed. More

Impressive! Great job! Whole team is knowledgeable and eager to help, thank you! Greeted promptly, offered transportation and kept well-informed throughout proce Great job! Whole team is knowledgeable and eager to help, thank you! Greeted promptly, offered transportation and kept well-informed throughout process. Will return for future service. More

Poor Sales support Bought a Buick Cascada Convertible, and included a $2400 extended warranty. A few days later asked to cancel the extended warranty, and after many ca Bought a Buick Cascada Convertible, and included a $2400 extended warranty. A few days later asked to cancel the extended warranty, and after many calls and finally threatening to bring the car back did we get a cancellation. The finance company says the dealer ship has to send them a check for $2400. Has never happened, do i have to leave the car on your front step???? All I want is the refund with no excuses or lies, or is this too much to ask Very poor customer service. No more nice guy, if nothing happens, I will secure legal assistance. More

POOR SERVICE AND OUTRAGEOUS PRICE FOR REPAIRS TOOK MY 2010 BUICK LACROSS IN TO SEE WHY MAINTENCE REQUIRED LIGHT WAS ON. GREGG SAID IT WOULD ONLY TAKE A FEW MIN. TOO 2 1/2 HOURS. THEN WAS TOLD THA TOOK MY 2010 BUICK LACROSS IN TO SEE WHY MAINTENCE REQUIRED LIGHT WAS ON. GREGG SAID IT WOULD ONLY TAKE A FEW MIN. TOO 2 1/2 HOURS. THEN WAS TOLD THAT I NEED TO CATALYTIC CONVERTERS THAT WOULD COST $1,000.00 EACH AND THE LABOR WOULD COST $1,000 ALSO. TOOK MY CAR BACK AND 2 DAYS LATER CONTACTED THE PARTS DEPARTMENT MYSELF TO GET A QUOTE AND WAS TOLD THAT THE PARTS WOULD COST ME ABOUT 500 TO 541 EACH. IF I WOULD HAVE LET THEM WORK ON MY CAR I WOULD HAVE BEEN RIPED OFF. DON'T KNOW IF THIS IS BECAUSE I'M A FEMALE OR NOT BUT I WILL BE REPORTING THIS TO NEWS MEDIA AND ANYONE ELSE THAT WILL LISTEN. A TOTAL RIP OFF. More

Horrible Repair Service I hope my path and that of this dealership never crosses again, ever. What should take no more than a week to fix took this dealership three months I hope my path and that of this dealership never crosses again, ever. What should take no more than a week to fix took this dealership three months and at the end of the day, they still did a bad job. The bare metal on my steering column remains exposed and they have the audacity to tell me they couldn't do anything about it. Trust me, you don't wanna use this dealership for your repair work. You call them, leave a voicemail and they never call you back. In fact, I believe the contact person at the service department with whom I had to deal deliberately ignored my calls. I can't tell you enough how irritated I am with this dealership. I always had to call and push them for them to move a finger on my vehicle. They never would have cared if my vehicle remained with them for a while year. This is by far the worst repair experience of my life. Seriously. More