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Sterling McCall Ford

Houston, TX

4.6
263 Reviews

6445 Southwest Freeway

Houston, TX

77074

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Showing 263 reviews

June 13, 2023

Great Service! Made my trip to get my car serviced easy and problem free. Thanks. More

by Janna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jun 16, 2023 -

Sterling McCall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 11, 2023

My advisor was really good and a joy to work with. My only negative-no Lift or Uber. More

by Rkilleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Jun 16, 2023 -

Sterling McCall Ford responded

Thank you for your kind words, we appreciate the feedback. We are thrilled that you had a pleasant service visit!

June 10, 2023

Miguel took good care of my problem and communicated with me all along the way, great service! More

by Matthewrricketts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Jun 16, 2023 -

Sterling McCall Ford responded

Matthew, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! Until the next time we meet, take care!

June 07, 2023

Fast and efficient, went above and beyond to handle my concerns. Won’t take my Ford anywhere else! More

by Bigactionvet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 10, 2023 -

Sterling McCall Ford responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 01, 2023

It was like signing and driving away, happy as can be. ,happy happy happy happy More

by mjr1174
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis
Jun 05, 2023 -

Sterling McCall Ford responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

March 08, 2023

This was the easiest dealership I have worked with. I was in and out. Efficient and made sure everything was covered at the best price in town. I recommend anyone to go see. Found the exact car I wante More

by AYINDE BADIROU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LAURA SOLIS
Mar 10, 2023 -

Sterling McCall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We can't wait to see you again, have a great day.

February 08, 2023

Don't walk. Run. Horrible experience and they don't give a rats xxx. Never again. And check. Out the offensive canned xx "dealer response" that is cut and past More

by TreatedLikeTrash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Will not throw them under the bus
Feb 13, 2023 -

Sterling McCall Ford responded

We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations.

January 14, 2023

DO NOT DO BUSINESS HERE! Instead, head over to Tommie Vaughn Ford! Last Saturday, I wasted time and gas money trying to buy my lease from Sterling McCall Ford. The residual v More

by Wilso687
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Frank, Tosh
Jan 23, 2023 -

Sterling McCall Ford responded

Thank you for your feedback about your sales experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Rodney Crow General Manager 281-588- 5001

June 03, 2022

Love my new Ford Raptor. Super easy and fast process. Not my first and won’t be my last! More

by mkm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Jun 13, 2022 -

Sterling McCall Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 01, 2022

Went in there to deal with Brian Frank he promised me he would hold a vehicle for me a 2013 Cadillac SUV had a 12 o’clock meeting I was there before 12 o’clock he was not there until 30 minutes late we hagg More

by ryansimmons2024
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Internet sales manager Brian Frank,
Jun 13, 2022 -

Sterling McCall Ford responded

Thank you for your feedback about your sales experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Ruben Herrera General Sales Manager rubenherrera@sterlingmccallford.com

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