Sterling McCall Lexus Clear Lake

Had my car serviced for the 5,000 mile tune up. They found my tire was in need of repair (which was under warranty). They said it would be two hours. Four hours later, they returned my vehicl They found my tire was in need of repair (which was under warranty). They said it would be two hours. Four hours later, they returned my vehicle with a new tire but did not complete any of the 5,000 mile or top off/fill any of my fluids. More

The service department was amazing. Got my car in and diagnosed quickly and offered a loaner car. Dennis was so helpful and I will be asking for him now for all my needs. Got my car in and diagnosed quickly and offered a loaner car. Dennis was so helpful and I will be asking for him now for all my needs. More

I loved this dealer, the cars are of excellent quality and the seller assisted us and explained everything very clearly and helped us choose very kindly. and the seller assisted us and explained everything very clearly and helped us choose very kindly. More

Excellent and timely service. We were able to negotiate and close the deal in a single day and my time in dealership to sign documents and pickup the vehicle were minimal. We were able to negotiate and close the deal in a single day and my time in dealership to sign documents and pickup the vehicle were minimal. More

They have made it a very comfortable place to wait for your service and everyone is so kind asking if they can help you in anyway it’s just a pleasant place to stay your service and everyone is so kind asking if they can help you in anyway it’s just a pleasant place to stay More

Service person was excellent, very polite and fixed the problem. The car looked great after being cleaned too. problem. The car looked great after being cleaned too. More

Great Dealership, Sales agents and Staff. I recommend those who want to buy Lexus to come to this Dealership I recommend those who want to buy Lexus to come to this Dealership More

I am trying to buy a 2024 Lexus NX 450h+. They send me a link on a car they have coming in May or June 2024. It looked great and included in the price is a $7,500 manufacturer's discount, I t They send me a link on a car they have coming in May or June 2024. It looked great and included in the price is a $7,500 manufacturer's discount, I think it was based on it being a PHEV. I am getting ready to go forward and then they change the link target HTML content and remove the discount. I ask the salesperson, Amena Hye, and she says there never was a $7,500 discount. However, I had taken a screen print and proved it too her. So she no longer responds and the General Manager, Lyza Postell, says she will have a manager assign me a different sales person. In the meantime, poof, the $7,500 discount I was offered, has disappeared. Wow, what a way to run a business. More

Excellent customer service, they care about the comfort of the customer, efficient punctual and fast. of the customer, efficient punctual and fast. More

Advisor was very knowledgeable and courteous and answer of my questions, it took little longer than what I expected but overall was good. of my questions, it took little longer than what I expected but overall was good. More