Sterling McCall Toyota
Houston, TX
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Maintenance was quick, they have placed an oil filter for a previous model car on mine though. I bring them the correct one for changes now. I believe it is also being overfilled under the same specs as the a previous model car on mine though. I bring them the correct one for changes now. I believe it is also being overfilled under the same specs as the previous model. (GR86) More
I had to get my car serviced and Jean and the others from the service department were awesome. Great attention to detail, super helpful, and polite. They were awesome to work with and resolved the issue with the service department were awesome. Great attention to detail, super helpful, and polite. They were awesome to work with and resolved the issue with my car quickly and effectively. Will be sure to come back to them for further servicing needs. More
Friendly and respectful services provided. Clean amenity’s, just need a little more on snack choices for people who are staying to wait when veichle being service. Clean amenity’s, just need a little more on snack choices for people who are staying to wait when veichle being service. More
Overall, I had a good experience with this dealership. .. the reason for the 2 star knock was because of financing. In no way should it take 2.5 hrs to finalize financing on ANY vehicle. This led to a VERY .. the reason for the 2 star knock was because of financing. In no way should it take 2.5 hrs to finalize financing on ANY vehicle. This led to a VERY upset spouse and almost caused me to walk out and a deal die. Trade in value was very competitive, price on the used vehicle I bought was also very solid (was still hoping to get a little more on both sides but not enough to cancel the deal). Overall, my experience with the sales floor was fine, a bit tough to do a full test drive in the area of Houston I was in, but overall a good experience, would recommend! More
Great service Great service great service great service great service. Great service. Great service great service great service great service. Great service. Great service. great service. Great service. Great service great service great service great service. Great service. Great service. More
Arrived with two green tire stem caps. ...(the other two were stolen). I asked them for two replacements. Come out, even the two I had were removed and replaced with all black. I didn't ask ...(the other two were stolen). I asked them for two replacements. Come out, even the two I had were removed and replaced with all black. I didn't ask anyone to do that. The small things can really ruin an experience More