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Steve Hahn Auto Group

Yakima, WA

4.1
618 Reviews
Call Dealership (509) 248-4700

1730 S 1st St

Yakima, WA

98901

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618 Reviews of Steve Hahn Auto Group

May 25, 2023

Excellent, Friendly . Jeff Cozzetto the sales representative was really great. Helped any way he could. More

by g_gomez51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Cozzetto
Report | Print
May 23, 2023

Communicative and efficient, definitely happy with the service and how fast and smooth everything went. More

by anahernandez102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Winward
Report | Print
May 24, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you had an excellent experience working with Brandon when getting your Kia serviced! It was a pleasure doing business with you Ana!

May 23, 2023

Dealership puts priority on movie or vehicles, not taking care of customers. If it makes them money, they care. If not, then they have more important things to do. More

by FemaleRacer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trent Poage
Report | Print
May 24, 2023 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback. We are really sorry to hear about the frustrations that took place when getting your Kia serviced with us. My name is Jared, I am the manager of the service department and I would like to chat with you a bit more to get a better understanding of the situation and see if there is a way we can find a remedy. Please give me a call at my direct line 509-834-7421.

May 16, 2023

when i do have to come the people always treat everyone one with respect. thanks More

by harpercharlie0909@gmail.com
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey, Taylor Ramey
Report | Print
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you for the 5 stars and for this review! We love to hear that you enjoy the service you receive whenever your in with your Chevrolet! It's always a pleasure doing business with you!

May 16, 2023

I liked the lady that helped me she was very nice I well come back. More

by Yoboiiryu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey
Report | Print
May 16, 2023 -

Yoboiiryu responded

I well come back in the future to get my Mercedes oil change & serviced.

May 14, 2023

Disorganized. Twice I've ordered a part and not informed when it arrives like they said they would. And why do I have to call separately to schedule install for a More

by green.carrie
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I actually don't recall who I worked with., Taylor Ramey
Report | Print
May 18, 2023 -

Steve Hahn Auto Group responded

We really appreciate the 2 stars and this feedback Carrie. We are really sorry to hear about your frustrations with scheduling and parts ordering and with getting your key programmed. My name is Jared, I am the manager of the service department here and I will personally be looking into this issue. In the mean time, please reach out to me at my direct line (509) 834-7421 to further explain and with any more questions or concerns you may have.

May 13, 2023

Very helpful. I got an oil change. Everything was awesome. I will definitely be back. More

by MCCLNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Poage
Report | Print
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars! We are so happy to hear that you had an excellent experience when bringing your Kia in for an oil change and to know that we have earned your loyalty! It was a pleasure doing business with you!

May 13, 2023

This is the second time I have purchased with Jasmyn, and every experience seems I am meeting with a long time friend. She is professional, sharp, and makes the most of my time. She is honest and goes above More

by iLoveMyVWJetta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsey Lizotte, Jasmyn Bond, Sam Nelson
Report | Print
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that we have earned your loyalty with your second purchase and to know that you had an amazing experience working with Jasmyn on getting your brand New Volkswagen! Its always a huge pleasure doing business with you!

May 11, 2023

Taylor is super pleasant and easy to work with. I’m always glad when she goes above and beyond to get the job done. More

by Carinaavalos96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey
Report | Print
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We are so happy to hear that you had a great experience working with Taylor in service!

May 11, 2023

Fast - competitive price- professional - got ripped off on the 3% fee - know they are not paying 3% so marking up that More

by joe.perry
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey, Trent Poage, Brandon Winward
Report | Print
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this review! We are so happy to hear that you had a good and fast experience with our service department and we apologize for the frustrations surcharge we have for the cost of running credit cards. It was a pleasure doing business with you and your Kia Joe!

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