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Steve Hahn Auto Group

Yakima, WA

4.2
616 Reviews

1730 S 1st St

Yakima, WA

98901

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616 Reviews of Steve Hahn Auto Group

May 03, 2023

5 5 This is our 5th Kia from Steve Hahn's dealership. They are always professional and always go the extra mile for their customers. More

by BEV00357@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Dave Cook, Dave Cook
May 04, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you've always been 100% satisfied with your purchases here and that we've earned your loyalty! It's always a pleasure getting to do business with you!

May 03, 2023

Jasmine is genuine, friendly, and straightforward. She can get you exactly what you are looking for within your budget. If you are looking to get a new or used vehicle you will be hard pressed to find More

by Jlynne509
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmyn Bond, Kevin Berger
May 04, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We are so happy to hear that Jasmyn was able to get you into the perfect vehicle at the perfect price! It was a pleasure getting to do business with you and we look forward to working with you again!

May 01, 2023

My glove compartment was disorganized after service and when I checked the glove compartment, I couldn't find my lock nut key. I had to call the dealership and eventually I found it on the floor. The next More

by MSIMOYI
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey, Trent Poage, Brandon Winward
May 04, 2023 -

Steve Hahn Auto Group responded

We really appreciate the 4 stars and you leaving us this feedback! We are so sorry to hear about your frustrations with the condition of your Kia after service and for the incorrect mileage on your sticker! My name is Jared, I am the manager of the service department here and I will personally be looking into these issues so we can make better steps to prevent them happening again. Feel free to give me a call with any questions or concerns you may have.

May 01, 2023

My sprinter van had broken down while I was driving thru the region. Trent & the rest were very kind & accommodating. I was fit into their schedule ASAP, and they even let me stay in my camper van in their More

by mikefarny@gmail.com
Recommend Dealer
Yes
Employees Worked With
Trent Poage, Trent Poage
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you for the 4 stars Mike! We are so happy to hear that you had a very good and accommodating experience with us and that Trent even got you a place to rest on the lot of when your Sprinter broke down while traveling through the region! We would love to hear how we could've earned that extra star from you!

May 01, 2023

My sprinter van had broken down while I was driving thru the region. Trent & the rest were very kind & accommodating. I was fit into their schedule ASAP, and they even let me stay in my camper van in their More

by mikefarny@gmail.com
Recommend Dealer
Yes
Employees Worked With
Trent Poage, Trent Poage
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you for the 4 stars Mike! We are so happy to hear that Trent was able to get you taken care of when your Sprinter broke down while traveling through the region! We would love to hear how we could've earned that extra star from you!

May 01, 2023

My sprinter van had broken down while I was driving thru the region. Trent & the rest were very kind & accommodating. I was fit into their schedule ASAP, and they even let me stay in my camper van in their More

by mikefarny@gmail.com
Recommend Dealer
Yes
Employees Worked With
Trent Poage, Trent Poage
May 04, 2023 -

Steve Hahn Auto Group responded

Thank you for the 4 stars and for your review! We are so happy to hear that we were able to get you on the schedule in a good timely manner and get your Sprinter taken care of for you! We would love to hear how we could've earned that extra star from you!

April 30, 2023

I just want to say that it was the best welcoming warm and personable experience ever! She is 💯 percent someone I will refer to anyone looking for a new or used vehicle. The entire staff was amazing and More

by christamedlock41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmyn Bond, Andres Garcia
May 04, 2023 -

Steve Hahn Auto Group responded

We love to hear that you love your Kia and that you had a warm and welcoming experience working with Jasmyn on getting it! Thank you so much for the 5 stars and for this awesome review!

April 28, 2023

Sam was absolutely awesome in his approach to the sale. And he reassured me the reliability of the Sportage, from his experience, was excellent. I had gone on the internet and read about 10 major issues wi More

by Ed LaBissoniere
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsey Lizotte, Sam Nelson, Vanessa Alvarez, Andres Garcia
May 04, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 4 stars and for your feedback Ed! My name is Josh, I am the general manager here at Steve Hahn's and I love to hear that you had an excellent experience working with Sam on getting your new Kia and will personally be looking into the rest to prevent frustrations like this coming up again.

April 25, 2023

Trent was great! Told me how they would fix the car and it happened quick! More

by CINRAY29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Poage
May 04, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that Trent was able to get your Mercedes-Benz in and out quick! It was a pleasure doing business with you!

April 25, 2023

Easy to get in. Great communication, friendly service. Job completed when they said they would More

by Nico2229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Winward
May 04, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear they our service department was able to get you in easily and get your vehicle out as soon as they said it would be!

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