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Steve Hahn Auto Group

Yakima, WA

4.2
616 Reviews
Call Dealership (509) 248-4700

1730 S 1st St

Yakima, WA

98901

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616 Reviews of Steve Hahn Auto Group

April 04, 2023

The employees are friendly. The finished the job when they said it would be done. They vacuumed the floor of the car. Nice experience More

by softbal656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey, Brandon Winward
Report | Print
Apr 06, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you had an excellent experience bringing your Kia into our service department! It was a pleasure doing business with you!

April 04, 2023

Very laid back people no hassle would come back again in the future for sure More

by shaneclark777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Huynh, David Bier
Report | Print
Apr 06, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you had an excellent experience purchasing your Toyota with us and to hear that we've earned your loyal business! It was a pleasure getting to do business with you Shane!

April 04, 2023

The worst experience I’ve ever had with an auto dealership. Their customer service is lacking. Never received a call that my car was finished. They had the car 3.5 weeks More

by Amysansaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trent, Taylor Ramey, Brandon Winward
Report | Print
May 18, 2023 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback. We are really sorry to hear about the frustrations with the lack of communication. My name is Jared, I am the manager of the service department and I will personally be looking into this issue so we can prevent similar frustrations with future customers.

April 04, 2023

Very expensive oil change ($150). I scheduled online, and when I showed up they didn't know I was coming. I had scheduled a tire rotation online, but apparently they didn't do that. T More

by JONATHANWEEDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Ramey, Brandon Winward
Report | Print
May 18, 2023 -

Steve Hahn Auto Group responded

We really appreciate the 3 stars and you leaving us this feedback. We are sorry to hear about the frustrations and confusion that took place with your service appointment. My name is Jared and I will personally be looking into this to see what improvements we can make for future customers and visits.

April 02, 2023

Thank you for making this happen for me. Jasmyn and Sam were both awesome, as well as Kevin in financing. More

by Serenaford1979
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmyn Bond, Sam Nelson, Kevin Berger
Report | Print
Apr 05, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this review! We are so happy to hear that you had an excellent experience purchasing your Hyundai with Jasmyn and Sam and that you enjoyed working in finance with Kevin! It was a huge pleasure doing business with you!

April 01, 2023

First class all the way, best dealer in the valley. great to deal with in every way More

by danrob999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Krueger, Taylor Ramey, Kevin Berger, Kimberly Alvarado
Report | Print
Apr 05, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you've always had a great experience at our dealership! It's always a huge pleasure doing business with you!

April 01, 2023

Steve Hahns staff was friendly and knowledgeable. They recommended work that I needed and explained thoroughly. They made it convenient for me to pick it up after hours. More

by Lovely bones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Moore, Taylor Ramey, Brandon Winward
Report | Print
Apr 05, 2023 -

Steve Hahn Auto Group responded

We love to hear that you had a great experience getting your Kia serviced with us and that they were able to make your pick up incredibly convenient! Thank you so much for the 5 stars and for this awesome review!

March 31, 2023

They have excellent customer service and a nice waiting room. Definitely recommend Steve Hahn’s for any work you need done. More

by bebarnes04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey, Trent Poage, Brandon Winward
Report | Print
Apr 05, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you received excellent customer service and that you were kept comfortable in our waiting room! It was a huge pleasure getting to do business with you!

Apr 09, 2023 -

bebarnes04 responded

Happy to give a five star review! Well deserving 😄

March 30, 2023

I brought my car for oil change, not sure if they would take me in since they’re always busy, but not only they got my car in even though I didn’t have an appointment but I was in and out within an hour. More

by nommes2021
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey, Trent Poage, Brandon Winward
Report | Print
Apr 05, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you had an excellent experience bringing your Kia in for an oil change and that they were able to get you in and out fast!

March 29, 2023

They were able to work with me and figure something out that would fit my budget. Jazmine is amazing this is the second time I got to buy from her and she is the most friendly salesman I've ever came acros More

by Tyler Hayes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Krueger, Dave Cook, Jasmyn Bond, Ruben Escobar, William Charles, Chris Holt, Jeri Knoll, David Bier, Kimberly Alvarado
Report | Print
Mar 29, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear about your awesome experience car buying with Jasmyn for the 2nd time! We are so happy to hear that we've earned your loyal business! It's always a huge pleasure working with you Tyler!

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