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Steve Hahn Auto Group

Yakima, WA

3.0
622 Reviews

1730 S 1st St

Yakima, WA

98901

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622 Reviews of Steve Hahn Auto Group

March 19, 2023

Great communication. Great decision making by your service staff, to fix what needed it, without stepping out of bounds. More

by napatodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Poage
Mar 22, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We are so happy to hear that you had an excellent experience working with Trent in our service department when you had your Volkswagen in! It was a huge pleasure doing business with you!

March 15, 2023

Seems to always get good service and it keeps me good to go running my errands More

by cleanspirit293
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember there names sorry
Mar 15, 2023 -

Steve Hahn Auto Group responded

Thank you for the 4 stars and for this review! We are so happy to hear you've always had a good experience with our service department! We would love to hear how we could've earned that extra star from you!

Mar 15, 2023 -

cleanspirit293 responded

You always say you’ll wash the car you never have😎

March 15, 2023

I went in to get a bulb put in for low beam light. They claimed they put one in, however they messed up the connections for all the lights (high and low beams, turn signal and parking) complete drive More

by Jmn9847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Cook, Taylor Ramey, Trent Poage, Chris Holt, Brandon Winward
Mar 15, 2023 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback. We are really sorry to hear about the frustrations you experience when bringing your Volkswagen in to get the light replaced. My name is Jared, I am the manager of the service department and I will personally be looking into the issue to see what happened on our end and prevent any more future mishaps. In the mean time, please give me a call at my direct line (509) 834-7421 to give me a better understanding of the issue on hand and to see if there is anything I can do to remedy your situation.

March 14, 2023

The team was very helpful and friendly in helping me purchase my first car (first car I purchased on my own). Curtis Moore was very informed on Jeep Wranglers and I felt comfortable test driving the veh More

by arielarielmf007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Moore, Brandon Huynh, David Bier
Mar 15, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that Curtis was able to make you feel extremely comfortable and well informed about your Jeep before purchasing it and that Brandon in finance took special care and found you a great rate! Congratulation on your Wrangler! It was a pleasure doing business with you and we look forward to working with you more!

March 14, 2023

Very prompt and courteous service. I will continue to be a customer. Trent was awesome to work with. More

by aprilkmcdowell33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Poage
Mar 15, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this review! We are so happy to hear that you had an excellent experience working with Trent in service and to hear that we've earned your loyal business! it was a huge pleasure doing business with you!

March 14, 2023

Friendly staff,easy drop off and pick up. Took care of my issues. Very happy overall. More

by canme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Mar 15, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this review! We love to hear that you had a great and easy experience taking your Kia into our service department! It was a pleasure doing business with you!

March 13, 2023

excellent service, great communications, good work… i will buy there again. thank you very much More

by ken McAllister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Krueger, Taylor Ramey, Trent Poage, Brandon Winward
Mar 13, 2023 -

ken McAllister responded

excellent work, well done…

Mar 14, 2023 -

Steve Hahn Auto Group responded

Thank you so much ken for taking time out of your day to leave us a review and a 5 star recommendation! We are so glad to hear your recent service went great! Thanks for your business <3

March 12, 2023

Best kia dealership . Great people great service treated fairly. Great people in the service and sales departmentso More

by M58B1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Krueger, Taylor Ramey, Trent Poage, Jeri Knoll, Brandon Winward
Mar 14, 2023 -

Steve Hahn Auto Group responded

Thanjk you so much for taking the time from your day to leave us a review and generous 5 stars! We are so glad to hear that your recent visit was pleasant!

March 12, 2023

I had the worst experience I will never return Sam is a horrible salesman plus over charge my card and didn’t give a itemized service report in my car let me drive home on less then 1mm left on my brakes! More

by chadshoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Nelson
Mar 14, 2023 -

Steve Hahn Auto Group responded

We are so sorry to hear about your experience! My name is Josh i am the general manager, i wanted to start off by saying thank you for taking the time to leave us some feedback. Please give me a call to my direct line at 5092484700 ext 1017 we can go over a couple of things you previously mentioned and find the room for improvement

March 12, 2023

Went above and beyond to help with unexpected car trouble even after it was closing time. Curteous, kind and efficient. More

by demadigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey, Trent Poage, Brandon Winward
Mar 12, 2023 -

demadigan responded

Can’t say enough positive things about my first personal experience with Hahn Motors! Keep up the great work!

Mar 14, 2023 -

Steve Hahn Auto Group responded

Thank you so much for taking some time to give us some feedback! We are so glad to hear that your first experience with our autogroup was a pleasant one! We appreciate all your kind words! thanks so much for the 5 stars <3

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