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Steve Hahn Auto Group

Yakima, WA

4.2
616 Reviews
Call Dealership (509) 248-4700

1730 S 1st St

Yakima, WA

98901

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616 Reviews of Steve Hahn Auto Group

March 10, 2023

Luis the salesman and Jeri in finance were amazing. I love my new Volkswagen and will definitely go back to Steve Hahn Volkswagen for my next vehicle. More

by liz-M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Krueger, Jeri Knoll, Trent Poage, Luis Wright
Report | Print
Mar 14, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this review! We are so happy to hear you had a great experience working with Luis and Jeri when purchasing your new Volkswagen at our dealership! It was a huge pleasure doing business with you!

March 09, 2023

Awesome dealership. Jeff Cozzetto was very thorough during the whole process. I highly recommend them to anyone More

by coachgorrebeeck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Berger, Jeffery Cozzetto, David Bier, Curtis Moore
Report | Print
Mar 09, 2023 -

Steve Hahn Auto Group responded

We love to hear that Jeff was able to get you into the perfect vehicle thoroughly and easily! Thank you so much for the 5 stars and for this awesome review!

March 09, 2023

Bushing is illegal according to the Attorney General. I filed the paper. Hopefully you here from them soon. More

by No
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Berger, James Kelch, Dave Cook
Report | Print
Mar 09, 2023 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback. We apologize for any frustrations or harsh feelings that might be felt. My name is Josh, I am the general manager here and I would like to talk with you more on this to better understand the issues at hand and see if there is any solution that can be made. Please reach out to me at my direct line (509) 248-4700 ext 1017.

March 07, 2023

Everyone was courteous and welcoming. I personally dislike the car buying process and expressed that when I came. So everyone took that into consideration and got us through it without de More

by marikaycoyer
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Berger, Dave Cook, Craig Johnson
Report | Print
Mar 07, 2023 -

Steve Hahn Auto Group responded

We really appreciate this feedback and we're glad to hear everyone took special care of you given your feelings about purchasing new vehicles. As we know, the car buying process can be intimidating and stressful. My name is Josh, I am the General Manager here and I would like to chat with you a bit more to understand why you feel we only deserve 1 star and see if there is anything we can do to remedy the situation or change your mind to earn the 5 stars. Please reach out to me at my direct line (509) 248-4700 ext 1017.

March 07, 2023

So easy to make a deal. This was my first time buying a vehicle. No pressure at all More

by wildcats98948
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Huynh, Kimberly Alvarado
Report | Print
Mar 07, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this review! We are so happy to hear that Kimberly was able to make the process easy and pressure free and to hear that you had a great time purchasing your first vehicle! Congratulations and thank you for your business!

March 05, 2023

Ruben E. Was great answered all our questions, and went further by showing and explaining how everything works. Got walk through in shop great customer servic More

by Brandi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Garcia, Josh Krueger, Taylor Ramey, Jeri Knoll, Kimberly Alvarado, Anthony Martinez, Trent Poage, Ruben Escobar, Dave Cook, Brandon Winward, Chris Holt
Report | Print
Mar 07, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you had an excellent and informative experience working with Ruben when getting your new Kia! It was a huge pleasure doing business with you Brandi!

March 05, 2023

The service department has kept my Jetta running well over the years. It’s almost at 200K miles. Thank you! More

by jillpony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared , Taylor Ramey, Trent Poage
Report | Print
Mar 07, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you've always had a great experience when bringing your Jetta into our service department and that the car has treated you well for the past 200k miles! It's always a huge pleasure doing business with you!

March 03, 2023

Love the young man name Thomas so helpful and good at his job thank him so much More

by T19DRAGONFLY62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey, Trent Poage, Chelsey Lizotte, Brandon Winward
Report | Print
Mar 04, 2023 -

Steve Hahn Auto Group responded

We love to hear you had an excellent experience with Tomas and with service when bringing your Volkswagen in! Thank you so much for the 5 stars and for this awesome review!

March 03, 2023

Sam did such a wonderful job of working with me to find just the right vehicle and Jeri was wonderful working on the financials so hard to make the experience as painless and easy as possible with as much More

by STARSWEEPERBABY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wynn, Jeri Knoll, Sam Nelson, Curtis Moore, Manni Garcia
Report | Print
Mar 04, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We are so happy to hear you had an excellent experience purchasing your Toyota with Sam and that him and Jeri were able to make that process so simple and painless! It was a huge pleasure doing business with you!

March 03, 2023

Great selection. I love the my new car. Customer service was good. Experience was very easy and quick. More

by Theresa W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeri Knoll, Luis Wright
Report | Print
Mar 04, 2023 -

Steve Hahn Auto Group responded

Thank you for the 4 stars and for this review Theresa! We are so happy to hear that you love your new Mercedes-Benz and that you had a great experience at our dealership when purchasing it! We really appreciate your business and would love to hear how we could've earned that extra star from you!

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