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Steve Hahn Auto Group

Yakima, WA

4.1
618 Reviews

1730 S 1st St

Yakima, WA

98901

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618 Reviews of Steve Hahn Auto Group

March 03, 2023

Great selection. I love the my new car. Customer service was good. Experience was very easy and quick. More

by Theresa W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Wright, Jeri Knoll
Mar 04, 2023 -

Steve Hahn Auto Group responded

Thank you for the 4 stars and for this review Theresa! We are so happy to hear that you love your new Mercedes-Benz and that you had a great experience at our dealership when purchasing it! We really appreciate your business and would love to hear how we could've earned that extra star from you!

March 03, 2023

Sam did such a wonderful job of working with me to find just the right vehicle and Jeri was wonderful working on the financials so hard to make the experience as painless and easy as possible with as much More

by STARSWEEPERBABY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wynn, Manni Garcia, Sam Nelson, Curtis Moore, Jeri Knoll
Mar 04, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We are so happy to hear you had an excellent experience purchasing your Toyota with Sam and that him and Jeri were able to make that process so simple and painless! It was a huge pleasure doing business with you!

March 01, 2023

I typically have a really good experience with you! I made an appointment to have an oil change, two recalls fixed, and to check on my squeaky brakes. I have a very busy life, so I had to plan this acc More

by amypark2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure, of name
Mar 04, 2023 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback. We are really sorry to hear about your frustrations with our service department when you had your Volkswagen in for it's recalls and oil change. My name is Jared, I am the manager of the service department here and I will personally be looking into this issue to prevent similar mishaps happening in the future. In the mean time, please feel free to reach out to me at my direct line (509) 834-7421 with any more concerns you may have and to see if there is anything I can do to remedy your situation.

March 01, 2023

No loaners available. Had to buy a new car while I waited for my car to be fixed while it was under a full factory warranty through VW. Repairs went fine though! More

by jnbrannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Charles
Mar 01, 2023 -

Steve Hahn Auto Group responded

We are sorry to hear about your frustrations with the shortage of loaner vehicles when getting your car repaired with us but we are happy to hear you enjoyed the repairs done on your Volkswagen! We really appreciate you leaving us this feedback and the 3 stars.

February 26, 2023

Customers needs are first and foremost. Great team. They go above and beyond to assure a positive experience every time. More

by ccampbell12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Kroger, Josh Krueger, Craig Johnson, Dave Cook, Manni Garcia, Mario Rodriguez, Ruben Escobar, Sam Nelson, Curtis Moore, Keara Willett, Jeffery Cozzetto
Mar 01, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We are so happy to hear you had an excellent experience at our dealership and that many of our staff made sure you were pleased during your visit! It was a pleasure doing business with you!

February 24, 2023

Dealership was very friendly, very welcoming! It was my first first big purchase and I really appreciate Curtis walking me through and helping me find the perfect car for myself and my family. More

by andrewboo18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Krueger, Chelsey Lizotte, Curtis Moore
Feb 28, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this review! We are so happy to hear you had an excellent experience purchasing your new Volkswagen with Curtis and that he was able to help you feel welcomed and comfortable for your first big purchase!

February 22, 2023

They where unprofessional he kept rushing through the paper work they didn’t keep their promises on the gas and they where going to change me to take the tent off the window when he new they where illega More

by donovankipling330
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh Krueger, Curtis Moore, Eric Vargas
Feb 23, 2023 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback. We're sorry to hear about the frustrations and complications with your tank of gas and the window tint removal. My name is Josh, I am the general manager here and I would like to chat with you a bit more on this issue to better understand it and see if there is a way we can find a remedy. Please reach out to me at my direct line (509) 248-4700 ext 1017.

February 21, 2023

Rick in service saved me thousands. .!! I drove over an hour to your location because my local VW dealership lacked the experience and knowledge. Kennewick told me to get a wheel alignme More

by upacific08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Mutch, Taylor Ramey
Feb 23, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear you had an excellent experience working with Taylor in the service department and that our techs were able to the exact problem and able to offer you a good solution! We are so happy to hear we've earned your extended business and can't wait to work with you again!

February 20, 2023

Ruben made the car buying experience better than expected. He worked with us for a while to make sure we made the right choice for our lifestyle and preferences. Very patient, professional and knowl More

by J G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar, Eric Vargas
Feb 21, 2023 -

Steve Hahn Auto Group responded

Huge thanks for the 5 stars and for this awesome review! We are so happy to hear you Ruben was able to help you find the perfect vehicle match to fit your preferences and comfort you on this expensive life changing decision! It was a pleasure doing business with you and we hope to see you here again!

February 20, 2023

Fantastic people to deal with They sell excellent products Kiss rental best on the road More

by M58B1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Krueger, Dave Cook, Luis Wright, Jeri Knoll
Feb 21, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear you had a great experience at our dealership! It was a pleasure working with you and we hope to see you here again!

Feb 21, 2023 -

M58B1 responded

Kia products best on the road

Feb 21, 2023 -

M58B1 responded

Steve Hahn best dealership I have worked with.

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