Steve Hahn Auto Group

Purchased a used vehicle. Was told by the salesman the check engine soon light would be fixed with an oil change. Less than 24 hours of me having the car in my possession, tha Was told by the salesman the check engine soon light would be fixed with an oil change. Less than 24 hours of me having the car in my possession, that light was back on. Contacted the salesman and he said he’d have to get authorization for the repair. It’s now been two months since I purchased the vehicle. Now the vehicle has an oil leak. Still no word on authorization for fixing the light that I was told would be fixed with an oil change. I will never recommend anyone buy a vehicle from Steve Haun’s. It’s been a very unfortunate and dishonest experience for me. They sure did take my cash quickly, but they have not followed through on their end of things at all. More

The dealer already had a car picked out but pretended that the choice was mine. The dealer refused to allow any negotiation on the price. The finance agent rewtotehe contract as soon as he heard that I that the choice was mine. The dealer refused to allow any negotiation on the price. The finance agent rewtotehe contract as soon as he heard that I would be paying more money as a lump sum later, without consulting with me. Because he forgot to ask for a check, he called me at work several times so that I would provide the check. He next called me several times to ask me to provide proof of my gross income and requested that immediately, which I did. He then informed me that the loan was not approved for the agreed upon term and the interest would be raised. It was only after telling him that I was going to take my business elsewhere, that he agreed to work with the financing to grandfather the original rate. He then blamed me for not giving him the gross income on the sales floor. He also emphasized that he went to bat for me on the grandfathered interest rate. I have drawn several points about this, none of them good. More

They do an amazing job! Always make sure to answer my questions when I’m not sure about my warranty. Always make sure to answer my questions when I’m not sure about my warranty. More

Curt was knowledgeable about the car I wanted (tires, mileage, features) and did a thorough test drive in both city and interstate while explaining how to use the features. mileage, features) and did a thorough test drive in both city and interstate while explaining how to use the features. More

They brought the car to me to view without even needing to leave the comfort of my home! to leave the comfort of my home! More

A pleasant experience dealing with this dealership until after my picked up my car. Then it was a hassle to get paperwork. They were unresponsive and frustrating. after my picked up my car. Then it was a hassle to get paperwork. They were unresponsive and frustrating. More

Sat for almost 3 weeks with no communication whatsoever. Then when I called, they finally ordered parts and started work. Still no communication on progress. But when it was done it was fine and under budge Then when I called, they finally ordered parts and started work. Still no communication on progress. But when it was done it was fine and under budget. More

Trent goes beyond the call of duty to help his valued customers. The personnel in the parts department were particularly helpful with this transaction. customers. The personnel in the parts department were particularly helpful with this transaction. More

Jasmyn was truly amazing to work with. It was a long day and I was stuck at a specific price point and she did absolutely everything in her power to make sure I left there around that pric It was a long day and I was stuck at a specific price point and she did absolutely everything in her power to make sure I left there around that price point and happy. Thank you so much for everything! More

We loved working with Jasmyn, she was very responsive and guided us through the process of buying a car beautifully! The manager was also very helpful. We drove in from Portland and Jasmyn and the Team were guided us through the process of buying a car beautifully! The manager was also very helpful. We drove in from Portland and Jasmyn and the Team were willing to work with our late arrival. We highly recommend this Jasmyn and this dealership. More