Steve Hahn Auto Group

My wife went in to get her brakes checked. There has been a constant high pitched squeal coming from the brakes. It started while she was in reverse. Then it began at any time she braked. I do There has been a constant high pitched squeal coming from the brakes. It started while she was in reverse. Then it began at any time she braked. I do not know who she spoke to or if was the same person who “looked at the brakes”. She was told there were at least 10,000 miles left but they “knocked off some of the grime” whatever that means. It didn’t take care of the problem. I decided to change out the brakes on my own. I found they were caked in dust. Even the built in grooves were full. The left front inner pad was completely flat and had 2mm left, if that. It would not have made it to the next service. I had to buy new rotors and pads and do the job myself because the service was incompetent to recognize the problem. I’ve grown less impressed with Hahn service since we’ve had this car and I’m starting to see a trend with other purchasers from them. More

The Employees Lack energy, communication and appear bothered by customers. This department could use improvement immediately. bothered by customers. This department could use improvement immediately. More

Bill was very helpful with all my questions and concerns with buying a new car and helping me with anything else I had to do with the car with buying a new car and helping me with anything else I had to do with the car More

Ok to deal with, they take advantage of the buyer in today's market. They charge over MSRP for new vehicles because "they can" and they said they "don't charge as much as so & so to justify it". today's market. They charge over MSRP for new vehicles because "they can" and they said they "don't charge as much as so & so to justify it". More

They were professional. The salespeople knew what they were talking about. James was a decent human being. The salespeople knew what they were talking about. James was a decent human being. More

Basic car sales. Nice facility. Made a deal that I was ok with but they definitely got the warm and fuzzy end of the deal. Nice facility. Made a deal that I was ok with but they definitely got the warm and fuzzy end of the deal. More

All the staff are Friendly, courteous,helpful and knowledgeable. Always has a smile on their faces knowledgeable. Always has a smile on their faces More

I’ve had very good help from Luis Wright with all the questions I’ve had since buying my car questions I’ve had since buying my car More

It was very good. I did everything. I wanted them to do very quick. Everybody was very nice. I did everything. I wanted them to do very quick. Everybody was very nice. More

The service department with service writer Trent was very good. They were able to get me in the next day and get my issue taken care of on my van. I’m very happy with the way the service department handled e good. They were able to get me in the next day and get my issue taken care of on my van. I’m very happy with the way the service department handled everything and I will be back. More