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Steve Hahn Auto Group

Yakima, WA

4.1
618 Reviews

1730 S 1st St

Yakima, WA

98901

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618 Reviews of Steve Hahn Auto Group

September 25, 2022

Very knowledgeable with the cars, she help me find what I was looking for and got me everything I asked for and listen to my wants. She went above and beyond. Friendly. She work with my family very well made More

by Jenna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atzy Cardenas
Sep 26, 2022 -

Steve Hahn Auto Group responded

Thanks so much for the 5 stars and for this review Jenna! We love to hear that you and your family had a great and comfortable experience working with Atzy! Enjoy your new Kia!

September 24, 2022

I appreciated the information that was provided throughout the process and the responsiveness to questions that I had while looking for and ultimately purchasing my vehicle. More

by benbeus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norgar, Jeffery Cozzetto
Sep 26, 2022 -

Steve Hahn Auto Group responded

We are so happy to hear how helpful Jason and Jeff were able to be and that you enjoyed your experience purchasing your vehicle with them! Thanks so much for the 5 stars and this awesome review!

September 17, 2022

Very helpful without pressure. JASMINE was very helpful and went out of her way to follow-up even when our schedule got in the way. KUDOS! GOOD teamwork More

by warren3690
Recommend Dealer
Yes
Employees Worked With
MARIO, Jasmyn Bond
Sep 17, 2022 -

Steve Hahn Auto Group responded

We love to hear how much you enjoyed your experience buying a vehicle with Jasmyn! Thanks so much for the 5 stars!

September 17, 2022

Responsive to problem, but short staffed so resolution caused me to be without car for over a week More

by BUEHLER0352
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario, Taylor Ramey, Trent Poage
Sep 17, 2022 -

Steve Hahn Auto Group responded

We apologize for the extended wait time and for the frustrations you experienced with it but we're happy to hear you were pleased with the response and service. Thank you for leaving us this feedback and for the 4 stars.

September 16, 2022

Very kind and helpful, we’re able to work with my budget and tried to get me in and out as quick as they could as soon as I said yes. More

by shayla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atzy Cardenas, Chelsey Lizotte, Jasmyn Bond
Sep 16, 2022 -

Steve Hahn Auto Group responded

We love to hear how much you enjoyed your experience purchasing your car with Atzy and Jaz! Thanks so much for the 5 stars Shayla!

September 12, 2022

First, let me say that salesman Jeffrey Cozzetto was awesome. Did everything perfect, but after he was done with his part, that is where my frustrations came about. After several weeks of nothing being More

by Dugies93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Cozzetto
Sep 12, 2022 -

Steve Hahn Auto Group responded

Hi Dugies93! Thank you so much for the 5 stars, We are Happy to hear you enjoyed your car buying experience with Jeffery at Steve Hahn Auto Group! We are sorry to hear about your frustrations, We appreciate your feed back and glad your issues got resolved.

September 11, 2022

Good place for oil change quick and easy They keep me updated on the whole process of my Vehicle being in there I got tires changed since my vehicle was there they give me a good price on the mount and d More

by djose11012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zackery Thomas, Taylor Ramey, Trent Poage, Brandon Winward
Sep 12, 2022 -

Steve Hahn Auto Group responded

Hi Djose11012! We are glad to hear you had a quick and easy experience with our service department at Steve Hahn Auto Group!

September 10, 2022

Super nice no pressure. I love my new Lia Seltos. Sam was my salesman an was great to work with he was very through an answered all my questions More

by LimoLori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Cook, Sam Nelson, Curtis Moore, Kevin Berger
Sep 10, 2022 -

Steve Hahn Auto Group responded

We love to hear how much you enjoyed purchasing your vehicle with Sam! Thanks so much for the 5 stars and for the review! Enjoy your new Kia Seltos!

September 10, 2022

Shawntae is very outgoing and kind! She made me feel so comfortable that I forgot that I was ever nervous. For being a new member of Steve Hahns Auto she sure knows how to put a smile o More

by Isabel Martinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Huynh, Shawntae Alaniz
Sep 12, 2022 -

Steve Hahn Auto Group responded

Hi Isabel! Thank you for the 5 stars, We are very happy to hear you had a comfortable car buying experience with Shawntae. Enjoy your new Nissan!

September 08, 2022

Do not buy or attempt to buy any car from this place. They do not come thru with anything they say. Don't call you back nor will they return calls when you attempt to call them. Tried buying a new car fr More

by maryamlwill
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeri Knoll, Jeffery Cozzetto
Sep 08, 2022 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback. We are sorry to hear about the frustrations you have experienced when purchasing a car through our dealership. My name is Josh, I am the general manager here and I would like to chat with you a bit more to get down to the bottom of this issue and see if there's a way we can remedy it. Please reach out to me at my direct line (509) 248-4700 ext 1017.

Sep 08, 2022 -

maryamlwill responded

No there is not you are a crooked car dealership and I will never recommend you to anyone. You had 4 days to find financing and I have not received any communication from you about anything after 3+ weeks despite numerous calls that get sent to voicemail and no calls back. Breach of contract on your part. And have caused enormous stress to myself and husband. We followed all the requirements you asked and nothing in return

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