Back

Steve Hahn Auto Group

Yakima, WA

3.9
619 Reviews

1730 S 1st St

Yakima, WA

98901

Directions

By Type

619 Reviews of Steve Hahn Auto Group

September 08, 2022

Do not buy or attempt to buy any car from this place. They do not come thru with anything they say. Don't call you back nor will they return calls when you attempt to call them. Tried buying a new car fr More

by maryamlwill
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeri Knoll, Jeffery Cozzetto
Sep 08, 2022 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback. We are sorry to hear about the frustrations you have experienced when purchasing a car through our dealership. My name is Josh, I am the general manager here and I would like to chat with you a bit more to get down to the bottom of this issue and see if there's a way we can remedy it. Please reach out to me at my direct line (509) 248-4700 ext 1017.

Sep 08, 2022 -

maryamlwill responded

No there is not you are a crooked car dealership and I will never recommend you to anyone. You had 4 days to find financing and I have not received any communication from you about anything after 3+ weeks despite numerous calls that get sent to voicemail and no calls back. Breach of contract on your part. And have caused enormous stress to myself and husband. We followed all the requirements you asked and nothing in return

September 07, 2022

Normally I have an excellent experience with oil changes and other appointments. However this time needed communication. I came in for a simple oil change and had to keep asking where my vehicle was…at firs More

by mtapps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Poage
Sep 08, 2022 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback. We are happy to hear you are normally always pleased with the services you have received from our service department and apologize for the miscommunication that took place this time. My name is Jared, I am the manager of the service department here and I will personally be looking into this to improve any and all future visits.

September 07, 2022

It was a very nice experience, I like working with wonderful people and she was great More

by Chris winmil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atzy Cardenas
Sep 07, 2022 -

Steve Hahn Auto Group responded

Hi Chris! Thank you so much for the 5 stars. We are glad to hear you had a wonderful experience working along side Atzy to get you into the right vehicle.

Sep 07, 2022 -

Steve Hahn Auto Group responded

Thanks so much for the 5 stars Chris! We are so happy to hear you enjoyed your experience purchasing a car with Atzy!

September 05, 2022

Atzy was extremely friendly, took me right to the truck I was interested in answered any questions I had. More

by Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atzy Cardenas, Kevin Berger
Sep 06, 2022 -

Steve Hahn Auto Group responded

Hi Williams! I am glad to hear Atzy provided Great Help to get you into the perfect Vehicle for you! We appreciate the 5 stars!

September 04, 2022

Josh the Sales Manager delivered the most unprofessional experience in my car search journey. It’s unfortunate for a well established dealership like Steve Hahn Auto Group. More

by Victor M.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Krueger, Chelsey Lizotte, Jeffery Cozzetto
Sep 06, 2022 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback Victor. We are sorry to hear you didn't have a great experience when purchasing your vehicle at our dealership. My name is Josh and I am the General Manager here at Steve Hahn, I would like to chat with you a bit more to see if there is a way we can remedy this situation. Please reach out to me at my direct line (509) 248-4700 ext 1017.

September 02, 2022

I have but two cars from there Love working with Ruben Escabar all the time More

by Melissahu1992
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar
Sep 02, 2022 -

Steve Hahn Auto Group responded

Thanks so much for the 5 stars! We are so happy to hear you've enjoyed your experience buying your vehicles with Ruben! Your business has been our pleasure.

Sep 02, 2022 -

Melissahu1992 responded

Thank you so much love my kia

August 31, 2022

A wonderful experience. .they went above and beyond for me. I cant thank them enough. ❤ More

by Bubblefuzzie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsey Lizotte, Jasmyn Bond, Manni Garcia
Aug 31, 2022 -

Steve Hahn Auto Group responded

Huge thanks for the 5 stars and this awesome review! We love to hear how much you enjoyed your experience purchasing a car with us! Your business was our pleasure.

August 31, 2022

I was very happy with my service call. Everything handled very professionally. I would recommend them . More

by GARRYG0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Poage
Aug 31, 2022 -

Steve Hahn Auto Group responded

Huge thanks for the 5 stars and this review! We are happy to hear you enjoyed your experience with our service department! Your business was our pleasure.

August 30, 2022

Mario was very efficient and patient! !! He found the perfect vehicle that I not only like but I love!! Huge shout out to Mario! More

by Sammymacias2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
Aug 30, 2022 -

Steve Hahn Auto Group responded

We love to hear how much you enjoyed your experience buying a car with Mario and that he was able to help you get into your perfect fit! Huge thanks for the 5 stars and this awesome review! Enjoy the new Volkswagen!

August 30, 2022

Young lady I bought the car from was wonderful the gentleman I dealt with to get things done on my car was terrible More

by Msmaggies
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atzy Cardenas
Aug 30, 2022 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback and for the 3 stars. We are glad to hear you enjoyed your experience with Atzy but sorry to hear you didn't have such a great experience with getting things done. My name is Josh, I am the general Manager here at Steve Hahn, feel free to reach out to me at my direct line (509) 248-4700 ext 1017 to talk more about your experience.

...
33
...