
Steve Hahn Auto Group
Yakima, WA
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618 Reviews of Steve Hahn Auto Group
I've purchased 2 cars from Steve Hahn since 2020. Craig in sales was helpful and amazing to deal with with my latest purchase. Trent in service has helped me several times this past year, taking time Craig in sales was helpful and amazing to deal with with my latest purchase. Trent in service has helped me several times this past year, taking time to give me recommendations on handling a stereo problem, addressing some spoiler damage and taking care of a fuel injector leak. He never comes across as rushed and he answers all my questions. I will continue coming to Steve Hahn for future car purchases. More
This was the worst service experience I have ever had with my Mercedes’. I would prefer to sell my car or have a service in another town just to avoid having to go back. It was a disorganized disaster an with my Mercedes’. I would prefer to sell my car or have a service in another town just to avoid having to go back. It was a disorganized disaster and not one person approached to greet or inquire for help. My car wasn’t vacuumed or washed after the service and I had to insist on getting the coupon applied to my service total. I had to ask if there was any additional service recommendations that might need to be done as well. I was handed the report without any explanation. More
The people that work for the dealership are great! William made the purchase of my new Mercedes easy and fast! I think they need a facelift on the showroom and cleanliness of the place. William made the purchase of my new Mercedes easy and fast! I think they need a facelift on the showroom and cleanliness of the place. More
Everyone was polite & helpful! They answered questions and we’re very knowledgeable. They went the extra mile to make sure our vehicle was at peak performance. Thank you! They answered questions and we’re very knowledgeable. They went the extra mile to make sure our vehicle was at peak performance. Thank you! More
We only visited once, to pick up the Kia EV6 that we had reserved through remote communication. The staff was friendly and welcoming. They offered donuts and water. My only dissatisfaction was that we reserved through remote communication. The staff was friendly and welcoming. They offered donuts and water. My only dissatisfaction was that we waited for nearly two hours to complete the car buying transaction that we had scheduled in advance. More