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Steve Hahn Auto Group

Yakima, WA

4.5
610 Reviews

1730 S 1st St

Yakima, WA

98901

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610 Reviews of Steve Hahn Auto Group

June 20, 2023

I received my car in pristeen condition after my service. Trent Poage kept me informed. I appreciate his kindness. More

by Blk
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Trent Poage
Jun 21, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you had an excellent experience with Trent when bringing your Toyota in for service! It was a pleasure doing business with you!

June 16, 2023

Trent did a great job keeping me informed and up to date on everything that was going on. More

by robertengquis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Poage
Jun 20, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that You had an excellent experience working with Trent when you brought your Kia in! It was a pleasure doing business with you!

June 13, 2023

Pretty cool customer service the employees do their best at all times to ensure costumer satisfaction! More

by Choppy_c6
Recommend Dealer
Yes
Employees Worked With
Atzy Cardenas, Taylor Ramey, Kimberly Alvarado
Jun 14, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars! We love to hear that you had a great experience with us and to know that we were able to ensure your satisfaction! It was a pleasure working with you!

June 13, 2023

They were simply amazing. Atzy helped me the minute I called and found me the perfect car in no time. She explained everything to me in a way I can understand and went above More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Atzy Cardenas, Kevin Berger, Kimberly Alvarado
Jun 14, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this amazing review! We love to hear that you enjoyed your experience with Atzy and that she was able to find you the perfect Kia and explain things in a way that made you feel comfortable coming to purchase. We also love to hear that you had an amazing experience working with Kim and that she was able to make you feel comfortable when learning the features of your new purchase! Thank you so much for the recommendation! It was a pleasure doing business with you!

June 13, 2023

I had positive experiences with Steve Hanh VW service in the past. This time, the advisor gave me mistaken advice that conflicted with actual VW maintenance schedule. They told me they would call, and they More

by rmendoza58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trent Poage, Keara Willett
Jun 14, 2023 -

Steve Hahn Auto Group responded

We really appreciate the 3 stars and you leaving us this feedback. We are really sorry to hear about your frustrations when bringing your Volkswagen in to get serviced with us. My name is Jared, I am the manager of the service department here and I will personally be looking into these issues with my techs and advisors. Feel free to give me a call anytime with any more concerns or questions you may have.

June 12, 2023

Atzy was super quick to respond and proactive in setting time ..I honestly wouldn't have followed thru and drove in from out of town if she hadn't. When she had to be gone during our appt she handed it over More

by shelbid718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Atzy Cardenas, Manni Garcia, Sam Nelson, Kevin Berger
Jun 14, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you had a great experience with great communication and customer service with Atzy when purchasing your new Kia! It was a pleasure doing business with you!

June 12, 2023

I worked with Luis Wright 25 years ago and i recommend to my friends and family about how professional to work with. Thank you, love our new car. More

by EPPIEJANE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsey Lizotte, Luis Wright
Jun 14, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for your recommendation! We love to hear that you love to work with Luis and to hear that we have earned your loyalty! Congratulations on your new Volkswagen! It was a pleasure doing business with you!

June 12, 2023

So far they have been outstanding . Just waiting on a part to get here now so I can get my car fixed More

by Smlancaster3465
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey, Taylor Ramey
Jun 14, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you have had a great experience working with Taylor when getting your Jeep worked on with us!

June 11, 2023

Really helpful, great communication, knowledgeable, answered all my questions, kept me in the loop for next time More

by cynthia_2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey, Trent Poage, Keara Willett, Brandon Winward
Jun 14, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We are so happy to hear that you had a great experience when bringing your Volkswagen in for service! It was a pleasure doing business with you!

June 11, 2023

It was clean & staff were courteous. It was a quick service. I’m happy taking my van there. More

by urness4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey
Jun 14, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear you had a great and fast service when bringing your van in to get serviced! It was a pleasure doing business with you!

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