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Steve Landers Chrysler Dodge Jeep RAM - Service Center

4.4

302 Lifetime Service Reviews

401 Colonel Glenn Plaza Loop, Little Rock, Arkansas 72210

304 Reviews of Steve Landers Chrysler Dodge Jeep RAM - Service Center

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November 14, 2018

"Great folks to deal with and would recommend dealership"

- NFPAGE

Roy Spann is very professional and always willing to help the customer. My hats off to Roy and his team for taking care of me. Thanks.

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Recommend Dealer
Yes
Employees Worked With
Trey West
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Roy Spann
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 13, 2018

"Great customer service"

- Creaseydonald

Great customer service. If they dont have a part u need they'll search around to find it and get your car done for you if they cant get part they order it right away then ask you to come in around time the part should be in

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Recommend Dealer
Yes
Employees Worked With
Craig
November 08, 2018

"Awesome Service Department"

- psychosister

Always helpful. Always kind! I can’t say enough about this wonderful department. Every one is always so awesome. It’s worth the wait! Get some coffee :)

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Recommend Dealer
Yes
Employees Worked With
Brent Jones
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 08, 2018

"Great Experience "

- MH85

I always use Steve Landers CDJR for all work on my vehicle. I always receive the best, most courteous, timely, service possible. I've never been disappointed!

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Recommend Dealer
Yes
Employees Worked With
Tracey, Craig
November 06, 2018

"Service Experience"

- ebonycotton13

At first there was several difficulties with a new service technician. They were able to work everything out for me and compensate me for my problems experienced. Will visit again.

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Recommend Dealer
Yes
Employees Worked With
KENDRA MANN
November 01, 2018

"Good Service. Chris Valenzuela was helpful and informative."

- HEATHCOLTER

Good Service, Timely - ready same day, Geovany Chris Valenzuela provided good information and text. A overall service check was provided per the invoice. Good addition.

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Recommend Dealer
Yes
Employees Worked With
Chris Geovany Valenzuela
October 31, 2018

"Had a coupon for a $29.99 oil change & was charged $80"

- mhub1962

Had a coupon for a $29.99 oil change, was charged $80, if you will not honor these don't send them out, it don't look good on your service dept.I will never be back for a oil charge.

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Recommend Dealer
No
Employees Worked With
Chris service dept.
Nov 07, 2018 -

Steve Landers Chrysler Dodge Jeep RAM responded

We're glad you were happy with the work our technicians did for your vehicle, however, we apologize for not honoring that oil change coupon. It's possible that the coupon didn't apply to the type of oil your vehicle takes or that it was expired, but someone should have let you know if that was the case. We'd like to make this right, so please give our Customer Relations Manager Laura Mullinax a call at (501) 374-4848. Thanks.

October 31, 2018

"Totally outstanding "

- JU4SAM12

Staff was great service with a smile . Over all services to my vehicle was a 10+ . I will be bring my vehicle back in the features

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Recommend Dealer
Yes
Employees Worked With
Tim Baker
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Geo
October 30, 2018

"At Landers Dodge"

- JO.ANNA.TAYLOR

All was well, but when it comes to washing/detailing it was a FAIR score. They never vacuum good or do tires well. I was disappointed.

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Recommend Dealer
Yes
Employees Worked With
Chaz Hubbart
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Robert Shell
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 29, 2018

"Friendly Service"

- KIPNJACK

Went in for routine oil change. 3rd in line in & out in 90 minutes. Much better than making an appointment for 8am and car still not ready at 3pm.

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Recommend Dealer
Yes
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