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Steve Rayman Chevrolet

Smyrna, GA

Overview
Employees
Reviews
Vehicles
3.7
1,056 Reviews
Steve Rayman Chevrolet in Smyrna, GA, is a new Chevrolet and used vehicle dealership serving auto shoppers near Atlanta, Cartersville, Marietta, and Roswell. We're here to guide you through every stage of the vehicle ownership experience. We have the best selection of new Chevrolet models, Certified Pre-Owned Chevrolet vehicles, as well as used cars, trucks, and SUVs from almost every manufacturer, and no one can beat our low prices. We also offer on-site financing to save you the hassle of having to shop around for the best auto loan rates. Our representatives guide you through all the financial products and make sure the deal you get is one that fits your budget. No matter what your credit situation, we can find an affordable financial solution for you. After the sale, our Service Center takes over offering routine maintenance and mechanical repairs, always using genuine Chevrolet parts from our Parts Center. If you need aftermarket accessories for your Chevrolet model, our Parts Center is the place to go.
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2155 Cobb Pkwy SE

Smyrna, GA

30080

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Showing 1,056 reviews

April 19, 2024

Incompetent. Lost my order multiple times and sat there for 5+ hours for a chip recall. Was told an hour when I actually sat there for 3 more. More

by AP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Apr 19, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to read about your experience with the chip recall service. It's clear we fell short in meeting your expectations and for that, I apologize. We take this feedback seriously and would like to discuss it further so we can improve our services moving forward. Please feel free to reach out at any time convenient for you. Thank you, Thomas Campbell - Service Manager - 678-424-2084

Helpful
April 18, 2024

Loan agreement was changed after the fact and they will not send me the new paperwork. I've tried to contact them for 3 months and not even a reply. Will never buy from this dealer again. I've even told th More

by mike@ontimelectric.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jamin Barksdale
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Steve Rayman Chevrolet responded

Mike, I'm sorry to learn about your experience with the loan agreement and lack of communication. This is not how we strive to make business, and I apologize for any inconvenience caused. Your CPA needing this information makes it even more urgent, so let's get this sorted out right away. Please reach out at your earliest convenience so we can assist you further. Thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com

Helpful
April 17, 2024

Mark Martinez is absolutely the best! He goes above and beyond to meet the customers needs. He’s is definitely a model employee. I have recommended the dealership to others just off the s More

by Tiff
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Martinez
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Apr 17, 2024 -

Steve Rayman Chevrolet responded

We're delighted to know that Mark provided exceptional service during your visit at Steve Rayman Chevrolet. Your recommendation means a lot to us! We look forward to serving you again in the future.

Helpful
April 16, 2024

This service center is top notch. Got my vehicle serviced fast and I felt comfortable with the people working on my Corvette. More

by JAMESBJONES
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie P.
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Apr 16, 2024 -

Steve Rayman Chevrolet responded

James, we're glad to know you had a top-notch experience at our service center. The Steve Rayman Chevrolet team is always here for your Corvette's needs!

Helpful
April 15, 2024

Reggie is still an excellent service manager and Phillip Augustine, They, together provided top-notch and top-shelf services!I enjoy service visit again! More

by rrac4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Steve Rayman Chevrolet responded

We're so glad to know that Reggie and Phillip provided you with top-notch service at Steve Rayman Chevrolet! We appreciate your kind words, and look forward to seeing you for future visits.

Helpful
April 15, 2024

Our fleet truck was there for over 4 months. Zero communication to us regarding progress. The only updates that we received came from me calling.. We were given a loaner truck, but when we cal More

by ANDY@DSIATLANTA.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
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Apr 15, 2024 -

Steve Rayman Chevrolet responded

Andy, I'm truly sorry to learn about your experience with our service department. We aim for clear communication and timely repairs, so it's disappointing to read that we didn't meet those expectations in this case. Your feedback is valuable as it helps us improve our services moving forward. If you'd like to discuss the matter further or have any other concerns, please don't hesitate to reach out directly. Thank you, Thomas Campbell - Service Manager - 678-424-2084

Helpful
April 14, 2024

Mark was very helpful get in working out a great price with GM for the parts and keeping me informed of the progress. More

by DDRDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee
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Apr 15, 2024 -

Steve Rayman Chevrolet responded

We're glad to know that Mark was able to assist you effectively and keep you updated throughout the process at Steve Rayman Chevrolet. Thanks for sharing your experience with us!

Helpful
April 13, 2024

Perfect service and super fast. Reliable and professional. Robert, the service advisor, was great. Steve Rayman is my place to go for all the services needed for my vehicle. Thanks More

by HIGORLIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert, the service advisor
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Apr 15, 2024 -

Steve Rayman Chevrolet responded

We're glad to know that you had a great experience with Robert and our team at Steve Rayman Chevrolet! We appreciate your trust in us for all of your vehicle's service needs. Thanks for the review!

Helpful
April 13, 2024

Great experience! I appreciate the patience while we took the time to make all our decisions More

by whzj54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha McCaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Steve Rayman Chevrolet responded

Our team is dedicated to providing patient and attentive support to our clients, so your feedback is much appreciated. Thanks for choosing Steve Rayman Chevrolet, and enjoy the new ride!

Helpful
April 13, 2024

I liked everyone I encountered here. Sergio and Charlie are great. I am glad I came to this Chevy dealer. More

by Debbie308
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sergio Gonzalez
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Apr 15, 2024 -

Steve Rayman Chevrolet responded

Debbie, we're so glad to know you had a positive experience with Sergio and Charlie at Steve Rayman Chevrolet. Thanks for choosing us!

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