Steven Toyota
Harrisonburg, VA
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I was looking to purchase a car quickly and with ease. I contacted Steven Toyota on a Friday night and drove away with my new car Sunday afternoon. Jonathan was very pleasant and super knowledgeable about t contacted Steven Toyota on a Friday night and drove away with my new car Sunday afternoon. Jonathan was very pleasant and super knowledgeable about the product and how it affects my needs as a customer. If and when I need a new car again, I will definitely be heading back to Steven Toyota. More
These guys were great*/ to work with. They so friendly and helpful. There was no high pressure what so ever. D.J.Gutch I believe has a great future ahead of him. Everyone was so nice. and helpful. There was no high pressure what so ever. D.J.Gutch I believe has a great future ahead of him. Everyone was so nice. More
Mike said the service would take an hour which it did. He listened to the complaint I was having with a tire. He explained what was going on with the tire after the service and took the time to check the ti listened to the complaint I was having with a tire. He explained what was going on with the tire after the service and took the time to check the tire depth on tire before I left and let me know when I need to return to replace the tires. He was very courteous and pleasant. Great asset to the service dept! More
Jonathan Irvine immediately greeted me at the door to the dealership when I arrived with a pleasant smile and a firm handshake. I told him what I was interested in and he immediately went to obtain the car dealership when I arrived with a pleasant smile and a firm handshake. I told him what I was interested in and he immediately went to obtain the car for a test drive. I felt that Jon was knowledgeable, pleasant, friendly, professional and exerted none of the typical sales pressure so often associated with car dealership. Additionally, after researching my new purchase for nearly 3 months, Stevens not only offered the best customer service, but also the best price. More
Both Mike and Taylor were super nice and helpful with the trade in and purchase of a new truck. We were not sure about this purchase as this was the first new car we bought and they were very patient with u trade in and purchase of a new truck. We were not sure about this purchase as this was the first new car we bought and they were very patient with us and with our offers. We had a different experience at another dealer so it was nice to see friendliness and patience at this dealership. This is our second car we buy here. The first was a used one and the second was a new one. We usually recommend buying used cars but if you want to get a new one I would recommend this dealer to friends or family. More
I went to the dealership not sure if I was going to purchase a car, but in the end I left with one! Mike was such a professional, friendly, and informative salesman. I would recommend him to anyone. Gr purchase a car, but in the end I left with one! Mike was such a professional, friendly, and informative salesman. I would recommend him to anyone. Great experience overall. More
Visited Dealer related to a trade (dealer's buying) of my current vehicle. Met with Justin and James who promptly and professionally handled the appraisal inspection transaction and ancillary paperwork, incl current vehicle. Met with Justin and James who promptly and professionally handled the appraisal inspection transaction and ancillary paperwork, including working through & overcoming unanticipated technical (system/internet) glitches in the process. Well satisfied with the experience. More
I recently purchased a 2012 Prius. From the start Chris Simmons was polite, willing to answer questions and find answers to questions he was not completely sure of or did not know the answers. Chris is cou Simmons was polite, willing to answer questions and find answers to questions he was not completely sure of or did not know the answers. Chris is courteous, personable and not a high pressure salesman. His willingness to work with me on one day and my wife and me the next was appreciated. I would recommend Chris to anyone wanting to go to Steven Toyota. More
Always does complete work. Always know that it will be fixed right. Everyone in the service area are always friendly and willing to help with any problems or questions. fixed right. Everyone in the service area are always friendly and willing to help with any problems or questions. More
Justin did a great job helping us with everything we needed! He continued to help us with the price. Checked in to make sure we got back safely and sent us everything we needed! Couldn't of asked for be needed! He continued to help us with the price. Checked in to make sure we got back safely and sent us everything we needed! Couldn't of asked for better customer service! More