Stevens Creek Subaru - Service Center

Service rep was excellent in keeping me updated about progress about my car's repairs and service team did a great job identifying an issue that needed repair while the car was in for routine maintenance progress about my car's repairs and service team did a great job identifying an issue that needed repair while the car was in for routine maintenance. More

Service Advisor Ace was really helpful in making sure my vehicle received all the recommended levels of service it needed. He was clear, concise, and upfront with all the things that will need to be checked vehicle received all the recommended levels of service it needed. He was clear, concise, and upfront with all the things that will need to be checked out. When additional services were required, he let me know beforehand and even went above and beyond to help with financial aspects of the additional work. Knowing that this was going to take additional time, he even offered a courtesy vehicle while my car was under service. Overall, amazing staff, amazing facility, amazing service. Thank you very much! More

Service went well. The waiting time was too long. Waiting area was comfortable and clean. The waiting time was too long. Waiting area was comfortable and clean. More

The service advisor was polite, described the scope of work clearly and possible maintenance issues that might come up during the inspection and the length of time for the work. I waited in their very cle work clearly and possible maintenance issues that might come up during the inspection and the length of time for the work. I waited in their very clean waiting area. The inspection was done on time. Everything was concluded to my satisfaction and the car runs as well as the first day I purchased it. More

Service was done quickly. Eddie was very friendly and explained the service process and time needed very well. Lyft rides were provided to and from home while car was in servi Eddie was very friendly and explained the service process and time needed very well. Lyft rides were provided to and from home while car was in service. More

Always very friendly, transparent, and speedy! My service representative, Ace, took great care of me. My service representative, Ace, took great care of me. More

Professional from drive up representatives to the service specialist who was friendly, knowledgeable and saved me $295 on my warrantied battery. Wow. specialist who was friendly, knowledgeable and saved me $295 on my warrantied battery. Wow. More

Friendly, customer care, on time, clean work, nice people, good facilities, good mechanics, nice sales people people, good facilities, good mechanics, nice sales people More

Courtesy, knowledge, response time, amenities (the cafe is a great plus), product(s), reasonable and accurate quote. is a great plus), product(s), reasonable and accurate quote. More

Check in was fast, friendly, efficient and service was done well within time frame quoted. done well within time frame quoted. More