Stevens Creek Toyota

Alex was great to work with--he gave me time to think about my decision and I never felt pressured but at the same time he answered all my questions and was willing to work with me. I actually had fun bu about my decision and I never felt pressured but at the same time he answered all my questions and was willing to work with me. I actually had fun buying my car! More

Dave was so patient, showing us cars, comparing new and used, making suggestions and in general answering every we had honestly and thoughtfully. It helped us in our decision. Gary's no-nonsense approach used, making suggestions and in general answering every we had honestly and thoughtfully. It helped us in our decision. Gary's no-nonsense approach and obvious knowledge and experience was refreshing. He always told us right up front what would work and what wouldn't. Can we do no money down...What down payment was the right amount and why... We knew Gary was right and made us feel comfortable as we made each decision throughout the process. Danny in Finance knows his stuff incredibly well. By looking at my trade in, he knew I put a lot of miles on my car and was able to secure a 5 year/100k mile warranty and GAP protection AND a lower interest rate from the first pass to the final arrangement we went with. Simply put, the best car buying experience we've ever had. Thanks guys. More

Changed synthetic oil on my Prius without appointment while I got lunch at nearby Togo's - $69.95. Washed very dirty car and checked tire pressure without charge. Rotation would have cost. Fixing splash while I got lunch at nearby Togo's - $69.95. Washed very dirty car and checked tire pressure without charge. Rotation would have cost. Fixing splash guard would cost $285 + clips + labor. More

My experience with the Stevens Creek Toyota Dealership was extremely positive. Everyone was helpful and went out of their way to accommodate me. It was extremely fortunate that I followed up on a letter was extremely positive. Everyone was helpful and went out of their way to accommodate me. It was extremely fortunate that I followed up on a letter from this dealership, and was able to buy a very nice used car. I am very happy with my purchase, and know that I made the right decision to call and make an appointment with Toyota. More

Our ’99 Caddy was totaled in a hit and run accident and we needed a really good car fairly quickly, but do not have the best credit. We found our dream car on the Internet at Stevens Creek Toyota. In less we needed a really good car fairly quickly, but do not have the best credit. We found our dream car on the Internet at Stevens Creek Toyota. In less than 15 minutes Derek made the deal over the phone. Other dealerships I had contacted were taking days trying to put something together for us, and at ridiculous interest rates. We got the old “come on in and we can talk about it.” Stevens Creek Toyota gave us a great deal, a very reasonable interest rate, and worked with us on everything and the deal was done depending on if we liked the car or not. You would think that we had AAA credit and were return customers the way they treated us. When we went down to get the car we were amazed at the condition of the car. It is an 07 and looks like a 2012. And they gave us an amazing price on top of it all. We checked the car out, started it and were ready to sign the papers. They didn’t ask, they insisted that we test drive the car to be sure we would be happy with it. While we were talking to Derek, Jason was busy getting the paperwork set to go. He had everything organized so all we had to do is sign. He explained everything to us in a way that we didn’t have to ask that many questions. This was undoubtedly the most pleasant experience we have ever had buying a car. We will definitely go back to Stevens Creek Toyota when we need another car. More

Randy Burstein advised me to fix the sensor airbag light which was continuously on. He advised me of possible expenses before he proceeded with the work. I appreciated Randy's professionalism and honesty. which was continuously on. He advised me of possible expenses before he proceeded with the work. I appreciated Randy's professionalism and honesty. The expense was minimal, and I feel safer knowing the airbag could possibly malfunction if not fixed. According to someone, it may have been okay not to fix it, but it bothered me just to see the light, and I would rather be safe than sorry. I am new to Toyota, as I recently bought one. My children have Toyotas, and I have watched the service they receive at Toyota. In my case, "the grass is greener" at Toyota so far. Again, Randy was superb. More

Received great support from Steve Lawrence. Also, from Mike, Joseph, and your Finance person. This experience was quick and painless. We have been long time customers of Stevens Creek Toyota. The prim Mike, Joseph, and your Finance person. This experience was quick and painless. We have been long time customers of Stevens Creek Toyota. The primary reason is the level of service that we have received. Kenny Calafato in Maintenance has been the main contact. He has been a great influence on our satisfaction with Stevens Creek. More

Mo and Larry have been a great help for me to get this new car. They didn't give up trying in order to provide me with the best possible price. I was able to get the Top of the Line car with affordable pr new car. They didn't give up trying in order to provide me with the best possible price. I was able to get the Top of the Line car with affordable price and I don't know how to thank them enough for this. Please keep up the good work More

The sales agents, Andy Kim and Alison were both very attentive, professional. They paid attention to our needs and took care of us perfectly. We were there for about two hours, traded in our old lease attentive, professional. They paid attention to our needs and took care of us perfectly. We were there for about two hours, traded in our old leased car and drove off with the new van, and we didn't even expect to trade. Saved us time and work getting our old car returned to the dealer, price was great, service was excellent. We will come back in three years when our lease is up. Thank you Andy and Alison!!! More

The whole experience from getting an offer on my trade-in, the price of the car and getting the financing done was great! Gone are the days of sales people playing "good cop, bad cop" in order to g trade-in, the price of the car and getting the financing done was great! Gone are the days of sales people playing "good cop, bad cop" in order to get the price of the car. Everyone at Stevens Creek Toyota went out of their way to get me what I wanted. They did not have the vehicle I wanted in their inventory so they found one from another dealer. I like the fact that no one was pushing me to purchase something I did not want. More