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Stevenson-Hendrick Mazda of Wilmington
Wilmington, NC
917 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 917 reviews
August 08, 2019
Buying my new Mazda From the time I walked into the dealership, everyone was friendly and helpful. I was welcomed to the dealership by Niko Vega. He introduced my to Bett From the time I walked into the dealership, everyone was friendly and helpful. I was welcomed to the dealership by Niko Vega. He introduced my to Betty Keith and Ernest Williams. They would help me with my car buying process. Betty and Ernest took me for a test drive, explaining the car features and answering any questions. Then we sat and discussed my car as a trade in and financing options, interest rates, etc. Throughout the process, they were friendly and very helpful in getting me the car I wanted at a monthly payment I could handle. Overall, this was a positive experience and I left with my new Mazda CX-5. More
by Carol
Employees Worked With
Niko Vega, Betty Keith and Ernest Williams
Helpful July 26, 2018
Amazing customer service I had a sunroof issue with my Mazda CX9. We are vacationing from Canada. The drainage lines needed to be cleaned out in the sunroof area and in the su I had a sunroof issue with my Mazda CX9. We are vacationing from Canada. The drainage lines needed to be cleaned out in the sunroof area and in the sunroof drainage lines. Howard at the front desk was polite, accommodating and professional. The mechanics rectified the situation and cleaned the lines out and the BCM in our car. Great job gentlemen! More
by Rich717
Employees Worked With
Howard
November 15, 2016
Excellent service The staff is wonderful. Everyone is knowledgable and friendly. The work was done quickly and efficiently. I'll always bring my car back to Stevenso The staff is wonderful. Everyone is knowledgable and friendly. The work was done quickly and efficiently. I'll always bring my car back to Stevenson Mazda for service. More
by matemall
Employees Worked With
All
November 13, 2016
Service on Mazda CX5 I took my 2014 Mazda CX5 into the Mazda Service Department to get an oil and filter change. Service was completed in a timely manner as promised. I took my 2014 Mazda CX5 into the Mazda Service Department to get an oil and filter change. Service was completed in a timely manner as promised. More
by myblackbeauty
Employees Worked With
Not sure
October 24, 2016
Thanks Garrett! My friend bought a car from Garrett Lee and had such a great experience that 6 days later I went in and got myself a new CX-5. I got a fair value for My friend bought a car from Garrett Lee and had such a great experience that 6 days later I went in and got myself a new CX-5. I got a fair value for my trade and Garrett and his team got me in a car that I really love. They worked with me to make sure that we were both happy. Garrett and Michael made my experience fun. I highly recommend doing yourself a favor and getting a new car here! More
by katie18
Employees Worked With
Garrett Lee, Michael Woodard
October 14, 2016
Quick oil change with coupons I came in for an oil change and fuel injector cleaning was recommended. Coupon was honored. Shuttle from and to the service center was appreciated. I came in for an oil change and fuel injector cleaning was recommended. Coupon was honored. Shuttle from and to the service center was appreciated. More
by Mazda3
Employees Worked With
Howard
October 14, 2016
Customer service This dealership has the best service department in town. They are always friendly, cheerful, and extremely helpful. I enjoy being recognized and treat This dealership has the best service department in town. They are always friendly, cheerful, and extremely helpful. I enjoy being recognized and treated like a valuable customer every time I come in. More
by SouthernBadger
Employees Worked With
Howard
October 13, 2016
service Service time and appointment is always on my time welcome me with a smile and always ask how you are enjoying your new car and and and I think that is Service time and appointment is always on my time welcome me with a smile and always ask how you are enjoying your new car and and and I think that is always nice to hear More
by James Boone
Employees Worked With
Howard Ramsey
October 04, 2016
Great I had a great expierence at Stevenson Mazda. Unfortunately I was unable to purchase the car, but John Castillo was so helpful in trying to work with m I had a great expierence at Stevenson Mazda. Unfortunately I was unable to purchase the car, but John Castillo was so helpful in trying to work with me and find the perfect car for me. Circumstances, that were not his fault, is what permitted me to not be able to purchase the car that I LOVED. I would HIGHLY recommend this dealership and they have a great warranty program (for free). :-) More
by Chrissy Richmond
Employees Worked With
John Castillo
September 23, 2016
Amazing Customer Service I recently bought a vehicle from Mazda and I was blown away with the care and attention they gave me. They go the extra mile for u. Stefan Prevatte I recently bought a vehicle from Mazda and I was blown away with the care and attention they gave me. They go the extra mile for u. Stefan Prevatte & Mike Mascavage were amazing! They believe in taking care of u before, during and after the sale! : ) More
by Melody Abrams
Employees Worked With
Stefan Prevatte & Mike Mascavage
