
Stivers Ford of Birmingham
Birmingham, AL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Everyone I met was super nice and helpful and Colton was great in working with us to help us get exactly what we wanted out of our truck and financing great in working with us to help us get exactly what we wanted out of our truck and financing More
Please call me for review. Poor customer service. No follow-up communication. At the dealership now. Had to come in more then once. Again no loaners cars available Poor customer service. No follow-up communication. At the dealership now. Had to come in more then once. Again no loaners cars available More
traveling through town and broke down, they were able to fix us up and back on the road fix us up and back on the road More
Loved the showroom everyone was extremely nice. I would recommend them to my friends and family. I would recommend them to my friends and family. More
Sales person was great. Thought the dealer was less than upfront about advertised price vs what they tried to sell it for. Thought the dealer was less than upfront about advertised price vs what they tried to sell it for. More
service department was very friendly and professional. my preferred ford service dealership. will come back my preferred ford service dealership. will come back More
Service done timely and car returned when promised. They kept me up to date on delivery. They kept me up to date on delivery. More
I scheduled this service in Ford Telematics and requested a loaner vehicle for our technician. When he got there nothing was ready and I was told that I need to call in a schedule appointments. I coordinat a loaner vehicle for our technician. When he got there nothing was ready and I was told that I need to call in a schedule appointments. I coordinated this appointment to have my technician down with the least amount of down time. Repair left our truck down for a week due to your poor processes. The truck came in for a recall repair. Parts should have been on site already and a ball joint nut does not take a week to replace. This repair cost our company a lot of money and down time. Hope you improve your process for next time More