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Stivers Ford of Birmingham
Birmingham, AL
795 Reviews
Why Buy Your Next Vehicle from Stivers Ford of Birmingham
For more than a century, drivers have been impressed by the all-around excellence of our models. Our Ford trucks, SUVs, and cars carry on the brand’s tradition by wrapping innovative engineering and advanced features with modern styles. In our large inventory, we always have a diverse selection of the latest models for shoppers to explore. In fact, because of our focus on refreshing the inventory frequently, our customers often can find something that suits them well on their first visit. Rest assured that you will be well supported by our team and enjoy a no-pressure sales experience when you shop at our dealership in the Birmingham area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 795 reviews
February 15, 2025
I am very disappointed that my 2023 Explorer with 64000 miles needed new hex nuts. On 2/7, Luke was very nice and helpful and explained you didn’t have any but would have them by today and quoted $136. T miles needed new hex nuts. On 2/7, Luke was very nice and helpful and explained you didn’t have any but would have them by today and quoted $136. The service tech today charged $170–he also wrote on the service that I decided I wanted new hex nuts as the reason for ticket. I only got them changed because I was told by your dealer that I needed them. I have owned Lexus and other cars with 300,000 miles and never changed lug nuts. I believe Luke told me what he was told by mechanic but the whole experience was very unsatisfactory—in addition, I am very disappointed that my Ford was built with cheap parts. Not what I expect from ford or its dealers. One bright spot, Luke tried to be helpful. More
by PHALL7
Verified CustomerEmployees Worked With
Luke
February 15, 2025
Autumn Houser is the best example of customer service! The best. Danielle was great. Eric Stiver was great and provided answers to questions we had on the Leer cover. It was a great experience. We hav The best. Danielle was great. Eric Stiver was great and provided answers to questions we had on the Leer cover. It was a great experience. We have already given out several of Autumns cards and Stivers is the talk of the town for us. Keep it up! See you for our first service appointment ! More
by DHLHMM
Employees Worked With
Other Employees :
The lady at the concierge’s desk was also very polite and courteous and tended to our needs. Great first impression of the Stiver and Ford brand. Did not get her name
February 14, 2025
Really great and accommodating to the customers needs Ralph is on spot with fixing the problem Ralph is on spot with fixing the problem More
by ANTONONIOTHE1KING
February 14, 2025
My oil change was quick and ever was nice and professional. Even washed my bronco when finished. professional. Even washed my bronco when finished. More
by ABBIECOURSEY
February 14, 2025
The Stivers staff was very professional and helped to solve all my service issues/concerns. solve all my service issues/concerns. More
by Minor3
February 13, 2025
Colton wad great to work with. Help me thru the entire process. It was as great experience Help me thru the entire process. It was as great experience More
by JTKARR
February 13, 2025
I was extremely pleased with the service Department Nicole and the other girl, I forgot her name were very attentive and very knowledgeable, which surprised Me and would recommend anybody to buy Ford o Nicole and the other girl, I forgot her name were very attentive and very knowledgeable, which surprised Me and would recommend anybody to buy Ford or to get their Ford serviced at Strivers More
by DOUG Layton
February 12, 2025
Was very appreciative of the staff and their attention to what was needed. There was one issue that was not taken care of but likely my fault for not being specific! I will be back!! what was needed. There was one issue that was not taken care of but likely my fault for not being specific! I will be back!! More
by DEWBHAM
Employees Worked With
Don’t know name of person who helped … maybe Adarius Varner?
February 12, 2025
No pressure and Joey got us the deal we wanted. Great experience! We’ll definitely be back as long as Joey is there. Great experience! We’ll definitely be back as long as Joey is there. More
by NickandZoe
