
Stohlman Automotive
Vienna, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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How Car Buying Oughta Be We test drove a bunch of cars before zoning in on the Subaru Crosstrek. Chris La Porte was a joy to work with and let us drive it multiple times unti We test drove a bunch of cars before zoning in on the Subaru Crosstrek. Chris La Porte was a joy to work with and let us drive it multiple times until we had made our decision. Kept us completely up to date on car info, very knowledgeable, but left us alone when we wanted to be. No harassing phone calls or annoying emails. Just solid info when we wanted it. When we'd decided to pull the trigger he and the dealership made the purchase process fast and painless, as it should be and rarely is. Very satisfied and I'd recommend the dealership and especially Chris to anyone interested in Subarus. More
Great experience in buying my new car Buying my new Passat with sales rep Alan Soon is a great experience. My wife started with online research and found this dealership and communicated w Buying my new Passat with sales rep Alan Soon is a great experience. My wife started with online research and found this dealership and communicated with Alan before we went in. He is very polite, honest, and prompt to our various questions, Then we went to the dealership and test drive the car with Alan, he showed his professionalism and knowledge. He also followed up with us to see if we like our new car and we have any questions. We are very satisfied with Alan's service and would definitely highly recommend him to our friends. More
Competitive and responsive, your unlikely to find a better. Chris La porte is very knowledgeable and proactive at getting the sale but he will not waste your time and insult you intelligence with the typical sa Chris La porte is very knowledgeable and proactive at getting the sale but he will not waste your time and insult you intelligence with the typical sale BS, instead he zeros in on what you are looking for and how he can best meet that need. In my case, I was looking for a very specific WRX trim level/options and color on short notice and at an extremely competitive price. Honestly, at first I thought that Chris was way too busy to be able to contribute the specific attention that my situation needed, but I was wrong. I visited or talked with Chris on many occasions over the approximately 2 weeks it took for me to decide and every time he remembered me as well as exactly what we had last talked about. It amazes me that he is able to keep track of all the details with all the people he deals with in a day. I could see when I would visit that the man was busy, but he is a very efficient multitasker and always made time to sit down and discuss offers. I had Chris competing with another competitive and active dealer in Waldorf MD, as well as several less active/competitive dealers within a 100 mile radius (As well as one very useless dealer, Ultimate Subaru in Stafford – don’t waist your time with them). It became immediately obvious that Chris would be able to get me exactly the WRX I wanted and very quickly because of the volume of sales that he does. However, I did not think at first that he would be as “hungry” for the deal as the other dealers because he does so much business already. Boy was I wrong; what I had not known at first is that Chris makes so many deals because he is willing to work for it and he does not like to lose a deal. If you present Chris with a reasonable counter offer or factual and credible offers from other dealers, Chris will work with you to get you the best deal he can; he’s not trying to make all his profit on just a few cars like many dealers. Chris not only got the car but matched the best price I had received. Actually, Chris at Tyson Subaru offered me a deal that was much better. The WRX that the Dealer in Waldorf had was a good deal but would have cost me more by the time I optioned it for what I wanted, and it still would have not been the color I wanted. So when Chris matched the price with a better WRX, I had to play it cool; however, inside I had jumped into the air with a giant Homer Simpson WOOHOO. I had a 2016 WRX exactly like I wanted just two weeks later. I don’t thank a dealer anywhere can better the experience I had with Chris La porte and Tyson Subaru. More
Great Salesperson - Disreputable Business Office - UPDATE Spoke with the General Manager as well as her supervisor both of whom made every effort to resolve the issues I described below. I am assured that sig Spoke with the General Manager as well as her supervisor both of whom made every effort to resolve the issues I described below. I am assured that significant training/retraining has occurred such that my experience seems unlikely to be duplicated. Given the attentiveness of Ms. Dent, etc.. to my upset, I would now like to change my overall rating - and state that I am satisfied with the resolution. When I asked the business person who was doing the financial aspects of the deal. -- about an interest rate quoted on their website as well as the auto manufacturer's website - I was told it did not exist. ALTHOUGH I PROVIDED PROOF THAT IT DID! Was told that the auto manufacturer did not provide financing - which I assumed was true - UNTIL I RECEIVED A BILL FROM THE AUTO MANUFACTURER'S FINANCE DEPT THAT THE BUSINESS PERSO SAID DID NOT EXIST. Was told that my loan was being placed with one vendor - DID NOT KNOW THAT IT HAD BEEN PLACED WITH ANOTHER VENDOR UNTIL I RECEIVED MY FIRST BILLING STATEMENT. When I called the auto manufacturer to complain and query. / while the person who took the complaint seemed genuinely concerned about my issues - after I faxed in several written communications, etc that verified my issues, I did not received a timely response. When I called back over a week later - there was still no response!!!!! My issue is not with the salesperson - it is with the finance department. My questions were either ignored or answered contrary to the facts. AND it seems like neither dealer nor manufacturing care at all about my issues/concerns/experiences. More
Wonderful experience! Had a wonderful experience with Javan at your dealership! When I arrived, my guard was up, having dealt with shady salesmen and dealerships in the pas Had a wonderful experience with Javan at your dealership! When I arrived, my guard was up, having dealt with shady salesmen and dealerships in the past, Javan took the time to show me the car I was looking for, explained all of the benefits and features, and really made it easy to make my decision. I also really liked the modern showroom with the very comfortable leather couches! All in all, Javan was the best car shopping experience EVER, and I DEFINITELY will be making my next VW purchase from him!! More
A salesman who takes time to understand his client Hats off to Alan for making the car-buying experience as hassle free as humanly possible. My line of work requires frequent overseas moves, which can Hats off to Alan for making the car-buying experience as hassle free as humanly possible. My line of work requires frequent overseas moves, which can complicate the purchase and shipping of a U.S. spec vehicle. As a result, I have certain questions I need answered before committing to a purchase -- none of which are the usual questions posed to sales staff. When Alan didn't know the answer immediately, he committed to finding out, and was quick to get back to me when he dug up the information. In the end, he was able to provide answers that helped me decide on the VW Tiguan. At the same time, Alan took the time to listen to my wife's wish list for the new vehicle, pointing out what various trim levels offered and helping her find the right balance on her priority list. Bottom line: I purchased the vehicle at Stohlman precisely because Alan Soon earned my business for the dealership. It was a pleasure to work with him throughout the process. More
Great dealer. Great car. Alan was incredibly helpful when we decided to trade in our 2009 VW Tiguan for a newer car. We were fixed to a specific budget and Alan made sure to w Alan was incredibly helpful when we decided to trade in our 2009 VW Tiguan for a newer car. We were fixed to a specific budget and Alan made sure to work with us to keep within that range while still affording us the opportunity to get a newer car. Not only did we end up getting a "newer" Tiguan, we actually decided on a brand-new 2016 model. We were guided through this process with professionalism and friendliness the whole way. The car has been great! I highly recommend Stohlman and most definitely Alan Soon and Mike Parrelli. More
Great Buying Experience I would like to commend Trent Norris and Charles King in our recent lease of a 2016 Tiguan 4Motion. This is our 3rd Stohlman VM in our family on each I would like to commend Trent Norris and Charles King in our recent lease of a 2016 Tiguan 4Motion. This is our 3rd Stohlman VM in our family on each occasion Stohlman VW has been professional, courteous, and delivered an excellent price. In our most recent transaction, Trent Norris spent numerous hours with us on the telephone to answer our questions and to hone in on the exact Tiguan that met our needs. This included providing us lease options on three trim levels and searching and locating what has become a recent rarity, a 4Motion Tiguan. Charles provided us with a non-pressure sales experience and even spent time with us answering additional questions two days post delivery. I have been to other local VW dealerships that played games with the advertised prices and the money factor. With Stohlman the pricing was straight forward and the money factor was better than expected. In fact, the money factor was the lowest we have been quoted. I would also like to thank Mike Parelli in Service for providing us with options for bike racks and once we decided on our best option installed factory crossbars at no charge. If you are in the market for a VW, go to Stohlman first. More
First Impression of Subaru Is A Great Impression of Subaru. I started researching cars a couple of years ago. Having stalked Edmunds.com, Consumer Reports, a couple of mechanics, and test driving, I ultimately I started researching cars a couple of years ago. Having stalked Edmunds.com, Consumer Reports, a couple of mechanics, and test driving, I ultimately decided to go with a Subaru Outback. I first approached Stohlman Subaru in September 2015. Not being familiar with the process I was worried that I'd be approached by a pushy salesman. Far from it. Randall was very knowledgeable, and patient. These are two things that were very important to me in the buying process. I did several test-drives, including one with my 2 year old, and a car seat installed. Randall was very accommodating during these test-drives. I also sent several emails in which they were responded to promptly, and professionally. I think I paid literally a couple hundred bucks more than I would have somewhere else, but the location was a few miles away from my house, and the level of service I received made me want to make sure Randall got the sale. Overall, pretty hassle-free/stress-free process. I now know why there are so many Subaru vehicles in the Northern Virginia region with a Stohlman plate frame, or stamp. More
Great Experience and Chris La Porte got me a Car Quick! Just got a new 2016 Outback 3.6 and the buying experience with Chris La Porte was great! He got me into a new Subaru quick and it's the fourth one th Just got a new 2016 Outback 3.6 and the buying experience with Chris La Porte was great! He got me into a new Subaru quick and it's the fourth one that I have purchased from him. I would recommend this dealership! Dave M More