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Stone Mountain Nissan

Lilburn, GA

4.5
2,132 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,133 reviews

July 10, 2021

I was very appreciative that the advisor gave me a same day appointment. She was very nice and straight to getting the job done. I like that. She also checked on us and let us know that they were waiting o More

by WENDEL.JACKSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tanzeel Shahed
Jul 12, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 09, 2021

Great customer service. Low wait time and the technicians checked out my issue a no cost, since no problem was found. I will definitely return to Stone Mountain Nissan for service More

by pmuckle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Ramirez
Jul 12, 2021 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 08, 2021

The staff was awesome and made sure that a deal was made for my budget what I asked for and I would like to give a special shout out to Patrick and the big boss man who made the decision to complete the dea More

by ANTON0767
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

July 07, 2021

Amazing service and very efficient. Very professional! I highly recommend. Although the wait times are long, you’re always kept abreast of what’s going on with your vehicle. More

by NHOLMAN73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heath wages
Jul 07, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

July 05, 2021

Everything was fine. Service was done quickly and friendly staff. More

by TONYWPARKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 07, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

July 04, 2021

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by Lilgee1612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayna Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lee, Carroll Braddy, tanzeel Shahed
Jul 07, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback.

July 02, 2021

Quick process. Knowledgeable. Friendly. Greeted right upon arrival and was immediately took into the building to my salesperson, Ricardo. Had the list of cars I was looking at ready and all the informati More

by DSHARIEL2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 30, 2021

I came in needing a battery Josh took care of it no Problem. I spent very minimal time waiting, and was updated on my cars Health. This dealership has worked with me to keep my car running, and I'm bey More

by MICHAELUPSHAW2424
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
Jul 05, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your great feedback! Our team here at Stone Mountain Nissan sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

June 30, 2021

The service was great. The dealer was able to put me into a mini SUV which was what I was looking for in a car. More

by TTE.EDWARDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayna Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carroll Braddy
Jul 05, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you have any further questions, please give us a call. We're always happy to help!

June 30, 2021

Arthur was courteous and helpful. The diagnostic fee is Arthur was courteous and helpful. The diagnostic fee is expensive. I received prompt service upon arriving and the vehicle was ready within a rea More

by KM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Ramirez
Jul 05, 2021 -

Stone Mountain Nissan responded

Hi, here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

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