Strong Volkswagen

Great sales people, great service dept. This is the second time we have worked with Andy Carr at Strong VW. He and the rest of the staff make purchasing a car a very pleasant experience. This is the second time we have worked with Andy Carr at Strong VW. He and the rest of the staff make purchasing a car a very pleasant experience. More

Joe is amazing Joe, my service manager, is the best. I have owned over 40 cars and have never been treated so well and professionally. This man took care of my car Joe, my service manager, is the best. I have owned over 40 cars and have never been treated so well and professionally. This man took care of my car bumper to bumper in a timely fashion. The loaner he gave me made my life so easy while he sorted out my car over several days. He paid attention to every detail I wanted addressed. Give this man a pat on the back for me. My next visit, I am asking for him by name. Thank you. Ruben Jimenez More

We got two cars this time. We have worked with Tony before. He put us into two cars which we each love. Showed us all the extras. Gave a good deal on our trade in. Love, love We have worked with Tony before. He put us into two cars which we each love. Showed us all the extras. Gave a good deal on our trade in. Love, love the Tiguan. More

Don't trust the salesmen My wife and I bought 2 cars from here years ago perhaps 15 or so years ago. I wasn't impressed with the service then and tried to convince my wife to My wife and I bought 2 cars from here years ago perhaps 15 or so years ago. I wasn't impressed with the service then and tried to convince my wife to go somewhere else but this is where she wanted to go. When we came in to the sales room we waited a hour before anyone spoke to us and then wait 30 or more minutes longer before we got to a salesmen. Filled out a review told them how things went down here and we would be given a free tank of gas for our troubles, never got that or he's d back from them again. While buying the car we were told the first 3 oil changes were free. Well got to the first oil change drove down from Coalville and was told that we don't have the free oil changes and that we weren't told that we did. I know I was told because I knew I would have to drive down from Coalville to get the oil changed. Customer service here is not good go someplace else to buy a VW. Update: I should have done this sooner but I was so upset with this place I needed to just not think about it for a while. I had mentioned that we had been told our first 3 oil changes were free and when I got there was then told that wasn't part of the deal, well the service department was very nice about it and told me that they would just charge it to the sales department and did it for free, I then talked to the salesmen that sold us the car and he told me that it was only with the maintenance package that you got oil changes,while my wife and I clearly remember him telling us that we would still get the oil changes even without the maintenance package. He asked what he could do to make it right, told him that he had said we would get 3 oil changes and that was what I wanted. Instead of trying to do anything to make it right he got what I can only assume is the sales manager who brought out our paper work to show me we didn't have the maintenance package ( which I already knew) and tell me even if I was told that I should have gotten it in writing. My suggestion is if you go here record the whole thing and make sure anything you are promised is in writing. Do not assume that the salesmen is honest and will stick to what you are told. Once you've bought your car from them all bets per off. I still say go someplace else whatever the deal is here I bet you can find it somewhere else. More

Outstanding Service Center at Strong VW Excellent service center! Knowledgeable and professional staff go above and beyond for their customers! Even if Corporate designs the customer service Excellent service center! Knowledgeable and professional staff go above and beyond for their customers! Even if Corporate designs the customer service surveys against them to make them look bad, this crew does great work! Would highly recommend them to anybody! More

Our New Passat I was recently in a car accident as was in need of a new car. We had a VW CC that we had purchased 6 months ago from another dealer. It wasn't a terri I was recently in a car accident as was in need of a new car. We had a VW CC that we had purchased 6 months ago from another dealer. It wasn't a terrible experience but it could have been better. We had heard about Strong from coworkers and on the radio. We new what we wanted and wanted to go. We were pleased with the service and will make furture purchases from Strong VW thank you David Keith!! More

Great service, nice people Javier was kind and patient, explaining the repairs my VW needs. The facility is being remodeled right now, so I'm excited to see how nice it will be Javier was kind and patient, explaining the repairs my VW needs. The facility is being remodeled right now, so I'm excited to see how nice it will be soon. I will return for additional service in the future! More

Easy buying experience David Keith was an excellent salesman. He resolved all my concerns and made the buying process very easy. He found the exact car that I was looking fo David Keith was an excellent salesman. He resolved all my concerns and made the buying process very easy. He found the exact car that I was looking for. I recommend Strong Volkswagen. More

Leased a new gti and it's awesome Went in to trade in a vehicle I was underwater in, the salesman and staff were super friendly and helped with everything. I appreciate that they worke Went in to trade in a vehicle I was underwater in, the salesman and staff were super friendly and helped with everything. I appreciate that they worked hard to get me the best possible deal and now I drive a pocket rocket More

Just a routine under warranty service, but always awesome I love going here its always a great experience. These guys are super helpful and really friendly. I left my car and the shuttle drove me to work. I love going here its always a great experience. These guys are super helpful and really friendly. I left my car and the shuttle drove me to work. Always a great experience. More