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Subaru Pacific


248 Lifetime Reviews

14700 Hindry Avenue, Hawthorne, California 90250
Call (424) 634-7763

Top Reviewed Employees

James Hartzberg, General Manager, Subaru Pacific

James Hartzberg

General Manager
not yet
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

March 19, 2018

"Great Customer Service"

- Subaruowner

There’s the good and the bad. Brought my car in for minor service but also needed tires. I wasn’t sure I was going to get the tires at the dealership so they serviced the car and washed it, brought it around and I asked about the tires. They were surprised I wanted them but the cost was only $40 more than other places so for the convenience it was worth it. Now they would need another couple of hours and I couldn’t wait any longer because I had to go to work. They got me a rental car at no charge-this is the good. The bad is, I received a phone call a couple of hours later saying the parts department made a mistake and they only had 2 tires in stock but would get the other 2. Then I got a call, while I Was on my way to pick up my car, that the tire truck was in traffic and there wouldn’t be time to get the tires on and aligned before service closed for the day. So not to worry, they would let me keep the rental at no charge until my car was ready. So demerits for not having an up to date inventory system but points for excellent customer service.

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Employees Worked With

John Jacinto

March 10, 2018

"First maintenance service "

- SubaruSam

Subaru Pacific is a great place to buy a car. Aside from the normal reasons that first come to mind is its excellent sercice department. Steven Lee handled our 6,000 mile service. He took care of the initial paperwork very quickly and reviewed what would be done and when the car would be ready. I opted to wait at the dealer’s customer lounge. I booted up my laptop and automatically connected to the WiFi. I took care of my email while sipping on some coffee. The work was completed quickly and the car came back nicely washed.

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Employees Worked With

Steven Lee

March 04, 2018

"Great Customer Service!"

- Ssosa2018

From the beginning to end everyone was super nice and helpful! Jeff Sollee was so helpful in finding exactly what I wanted. I ended up leaving completely satisfied with my new Subaru! Thank you to Everyone at Subaru Pacific!

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Employees Worked With

Jeff Sollee

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Photos & Amenities

  • Cable TV
  • Customer Lounge Area
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Authorized Parts Store
  • Pet Friendly
  • Television
  • Vending Machines
  • Authorized Accessories Store
  • Automated Car Wash
  • Drive-In Service
  • Shuttle Service
  • Children's Play Room