Subaru Superstore

Great customer service and no hassle dealership My family and I purchased 2 vehicles there within 4 weeks. We were lucky to have Seton as our sales representative both times. I like the no hassle, My family and I purchased 2 vehicles there within 4 weeks. We were lucky to have Seton as our sales representative both times. I like the no hassle, patient and easy to work with team at this location. The best part of this location is that it isn't owned by AutoNation. This is my third purchase from this Subaru store location and I continue to come back due to the professionalism, knowledge, genuine kindness and no pressure sales. Seton never once made me and or my family feel pressured into buying and allowed us the time to discuss things over to make sure that purchasing an updated vehicle was right for us. Marc helped us with the finance paperwork on my sons car and he was great at answering all of our questions as we signed paperwork. Brent was very nice and personable and took the time to answer any question that arose with the recent purchase of my vehicle. This is the place to buy a new and or used vehicle as you will feel the difference right away as you pull into the parking lot to walking into the building. More

Great Service We received a friendly greeting from Justin and he led us around showing us the different models of the Outback. Justin answered all of our questions We received a friendly greeting from Justin and he led us around showing us the different models of the Outback. Justin answered all of our questions and seemed quite knowledgeable.. We picked our model and color and proceeded through the process. Took our new Outback on a road trip and had a question. Called Justin and he was able to help us over the phone. Have to say this has been the most pleasant car buying experience we have had...great service! More

Great experience Wayne was great to work with and we truly felt he was working for our best interest. He was so helpful and went the extra mile! Wayne was great to work with and we truly felt he was working for our best interest. He was so helpful and went the extra mile! More

Patient and trustworthy Justin and Mark were very patient and friendly, the car was serviced and detailed, an 8 yr old car felt totally new, glad I went there. Will definitel Justin and Mark were very patient and friendly, the car was serviced and detailed, an 8 yr old car felt totally new, glad I went there. Will definitely refer people there. More

New Forester Wayne took a great deal of time helping me make just the right selections. He was patient and helpful and overall it was a very positive experience. Wayne took a great deal of time helping me make just the right selections. He was patient and helpful and overall it was a very positive experience. More

A Subaru customer forever In August 2015, I bought a Crosstrek from Subaru Superstore. From the start, trouble with the car's sound system was evident. Last week, Subaru offe In August 2015, I bought a Crosstrek from Subaru Superstore. From the start, trouble with the car's sound system was evident. Last week, Subaru offered to either buy back the car, or trade for a different model. I opted for a 2016 Forester. Throughout the ordeal, the help of Mr. Gil Watters was always there. He was attentive to the problems as I described them, and took every step to see that the problem was solved. He is a true diplomat for the Subaru Superstore. When I describe to friends and family the steps taken by Subaru, I am met with disbelief. Gil Watters led the effort that now has me driving a Forester. As a result, Subaru now has a life-long customer. The help given me by Gil Watters was matched by everyone with whom I dealt at the Superstore - Ryan Applebury, Rob Adkins, Bill Daily. A trying experience turned into a good one, one for which I am most appreciative. More

Earnhardt could take lessons This dealership epitomizes what a car dealer should be. Justin Butcher and all the people I dealt with there answered all my questions patiently and w This dealership epitomizes what a car dealer should be. Justin Butcher and all the people I dealt with there answered all my questions patiently and without pressure. I actually visited twice and took a lot of Justin's time. He knew his product very well and explained things in a way that this non-car person could understand. He knew I was comparing the Forrester to other cars and didn't pressure me to buy at all. In the end, I chose a different car, but it was hard because I really wanted Justin to get the sale. If you want a Subaru, I highly recommend Justin Butcher and this dealership. More

First Subaru We took our time shopping for cars and visited the dealership several times. We dealt with the same sales person each time and were never pressured. We took our time shopping for cars and visited the dealership several times. We dealt with the same sales person each time and were never pressured. From research online, I had good pricing information in a document which we used to agree quickly on a price. We did not finance or trade in a vehicle, so I can't say anything about that. When we picked up the Outback, we were shown how to use all of the features before we left. Overall, a very positive experience. More

This is the way all Dealers should operate. Bought 2016 Outback Limited. Buying was very unstressful. Gave a very fair price on the car. But that's only part of the story. Had it about 1 week Bought 2016 Outback Limited. Buying was very unstressful. Gave a very fair price on the car. But that's only part of the story. Had it about 1 week and went to "Subaru School" which Subaru Superstore has monthly for new buyers, to learn all about the electronics, how to do such-and-such, etc. Answered all questions from about 30 attendees. But the highlight was riding in a car trying to crash into another "car" only to have Eyesight auto brake for you. Gave one a lot of confidence in the car's accident prevention capabilities. Another thing they do for customers is put nitrogen in the tires, like some other places. But, if the tire loses "air" they will replace the nitrogen for free. When I went to Subaru School I visited the Service Dept to ask about 2 very minor potential warranty issues. Both issues were resolved to my satisfaction and the parts were being ordered and will be installed when they arrive. Again, very minor issues, but the no nonsense "let's fix the customer problems" was very satisfying. I highly recommend Subaru Superstore Service Dept.. More

Really worked with me to get the deal done. Fair and honest. 2 thumbs up for the staff at this dealership for working with me to get the deal done. Would definitely refer family and friends to them. 2 thumbs up for the staff at this dealership for working with me to get the deal done. Would definitely refer family and friends to them. More