Subaru Superstore

Amazing customer service! The Subaru Superstore in Chandler has amazing customer service. I went in to pick up my new car and I truly expected them to have me sign on the bott The Subaru Superstore in Chandler has amazing customer service. I went in to pick up my new car and I truly expected them to have me sign on the bottom line and send me on my way because it is a Fleet car (I did not purchase it through them, my company purchased it elsewhere and delivered it there for me to pick up). Instead, they sat down with me and went through everything to make sure I understood exactly how my new Subaru Legacy worked and that I was completely comfortable and confident in how to operate it all. Seton Faircloth spent over an hour with me showing me all the systems and he was very knowledgeable and personable. Mark Suttle was awesome as well. I highly recommend this dealership! More

professional, courteous, & fair The level of professionalism along with the high quality of the work done in the service department to prepare the vehicle, made for a top notch, enj The level of professionalism along with the high quality of the work done in the service department to prepare the vehicle, made for a top notch, enjoyable used car purchase! More

Hands down best purchase experience of my life! I worked with Justin and the purchase of my new WRX was by far the best and most exciting vehicle purchase of my life! Knowledgable and ultra-capable I worked with Justin and the purchase of my new WRX was by far the best and most exciting vehicle purchase of my life! Knowledgable and ultra-capable staff that treats you like family the moment you step on the lot. Excellent customer service and fair/logical sales process (the type you usually don't see now a days). I highly recommend Subaru Superstore to anyone looking for a new or used vehicle. Come see Justin Butcher he will take great care of you! Although I'm positive the entire staff there is top notch and excited about cars and you. More

Salesman knows his product! We appreciated that Justin Butcher knew his product. We have previously dealt with salespeople elsewhere who didn't so this was really refreshing. For We appreciated that Justin Butcher knew his product. We have previously dealt with salespeople elsewhere who didn't so this was really refreshing. For the little that he didn't have answers for, he got those answers right away. A helpful and friendly person to deal with. We'd definitely come back and look for Justin when the need for a new car next comes up. More

Love my new WRX!! If you want to buy a Subaru buy it from here. They really do go out of there way for you. Seton is one of the best people to work with cause he knows If you want to buy a Subaru buy it from here. They really do go out of there way for you. Seton is one of the best people to work with cause he knows his stuff. He is super personal, funny, and really goes out of his way for you. He came in on his day off and stayed for 6 hours till closing to help me. He also got me set up with some nice extras for the car and already got me included with a Subaru club in Arizona. Definitely go through him to get a Subaru!!! More

Outback purchase We recently purchased a 2015 Outback and have been very happy with our experience at Subaru Superstore in Chandler. We had looked at vehicles several We recently purchased a 2015 Outback and have been very happy with our experience at Subaru Superstore in Chandler. We had looked at vehicles several months ago there and never felt pressured by the sales staff to buy. After reviewing and comparing several similar SUV's we decided the Outback was what we wanted. Our sales associate Charlie was very knowledgeable with the features(and there are a lot of high tech features) giving us a helpful tutorial. I would recommend this dealership highly and believe we purchased a wonderful vehicle. More

The sales process was efficient and painless! Everyone I worked with to buy my new Forester was friendly and professional to us. All questions were answered by knowledgeable staff. I look forward Everyone I worked with to buy my new Forester was friendly and professional to us. All questions were answered by knowledgeable staff. I look forward to working with service staff in the future, and would recommend this dealership to anyone who has heard horror stories about dealerships. The whole process was efficient, professional, and comfortable! Thanks Fred! More

Super star experience! I'll keep this short, but do want to highlight a couple of people at the Subaru Superstore of Chandler for making a daunting task pleasant. First, I'll keep this short, but do want to highlight a couple of people at the Subaru Superstore of Chandler for making a daunting task pleasant. First, car dealerships give us all the same feeling in our gut and the idea of engaging with a car salesman... probably makes you wonder what other forms of self-torture you would prefer to endure instead. Our experience at SS of Chandler plain and simple have changed how we look at car shopping/buying. Our "internet salesman" was a young but well spoken PROFESSIONAL. We had as much knowledge about the vehicle we planned on buying that the Internet offered to us... Including the infamous "internet price" that you never seem to get. He not only explained every feature that we cared about in a way that seemed almost custom tailored, but also explained some other details of the model that we had not even considered. Amazing and the type of service I would really only expect out of a luxury level purchase. Two words to describe Him; Knowledgable and friendly. The boss that gives you too little for your trade and could care less about your budget was an unexpected breath of fresh air, also. Now, normally I only deal with a salesman and then finally the loan department. This time, the manager (Rob) was involved throughout the visit. I was thanked initially for my visit, then again upon returning back to the dealership from the road test to see how we both liked it and then again before we drove off in our new car. It made the whole process like dealing with friends, not sales people. The finance manager (tattoo'd guy) was very patient particularly with my wife during our final signing of the paperwork (on an electronic pad.. Super cool) Normally, I know that we will be signing paperwork for an hour due to my wife being thorough and reading every line of type... He answered all of our questions so clearly and confidently that it eased so many of the nerves you expose when spending tens of thousands of dollars! Normally I am good with the warranty a car already comes with but when I had someone take the time to really explain the value of Subaru's enhanced warranties... It made all the sense in the world. I get it now. Thank you Subaru Superstore, Rob and staff (I feel so bad that I can't recall the other names). We look forward to our first service and also the survey from JD power or the manufacturer to relay the satisfaction we both feel by having dealt with such a friendly and knowledgeable staff! We will be back! (hopefully to buy a Porsche from your building next door!) yeah, like that will ever happen!! One can dream! More

Excellent experience This is not our first experience at the Subaru Superstore in Chandler, Az nor will it be our last. We have recommended them to all of our friends beca This is not our first experience at the Subaru Superstore in Chandler, Az nor will it be our last. We have recommended them to all of our friends because of their friendliness and overall great customer service. They are very thorough and fast and go out of their way to do as much as they can for you. More

Excellent service! I visited Subaru, Honda, and Toyota dealerships on the past Saturday and the service I received from Subaru was excellent and totally outperformed the I visited Subaru, Honda, and Toyota dealerships on the past Saturday and the service I received from Subaru was excellent and totally outperformed the other two dealerships! Seton was very professional and helpful, and he made the whole transaction smooth and enjoyable to me. More