Subaru Superstore

Great Guys Steven Broadbent was knowledgable about our Subaru, and was very helpful. He was able to diagnose several problems and make recommendations for what p Steven Broadbent was knowledgable about our Subaru, and was very helpful. He was able to diagnose several problems and make recommendations for what parts would be needed...without a computer! Very friendly, and an excellent price, I highly recommend these guys. Thank you More

Hassle free "Used Car" buying experience We were in the market for a family sedan that would be generous in terms of gas mileage and peppy to drive. A rare combination. And after weeks of res We were in the market for a family sedan that would be generous in terms of gas mileage and peppy to drive. A rare combination. And after weeks of research we zoomed in on VW Passat TDI (6 speed manual). The TDI engine has a bit of turbo in it that keeps the driving interesting. Unfortunately, the only Passat with TDI and Manual transmission was listed at the time on cars.com was @ Subaru SuperStore of Chandler. I was too quick to judge as the whole experience @ SSS of Chandler was anything but unfortunate. I wasn't particularly interested in driving 45 miles to check the car, so, i dropped a note to the internet department asking them for a OTD (out the door) price. In an age of cluttered mail-boxes and non-responsive sales teams, Josh from Subaru called back within 60 minutes of my internet inquiry. Josh was polite and we discussed my reluctance in hauling my family all the way across the valley to check a car that I may not buy. He assured me that a "good deal" can be worked out. Long story short - We bought the car from SSS today! End to end, the whole process was a breeze and it took us less than 90 minutes to - test drive, inspect, wash and clean the vehicle, negotiate on the price, sign the papers and drive the car back home. For a sales man who's livelihood it is to sell cars, Josh was NOT PUSHY AT ALL. I admire that. Josh was able to tailor the deal to suit my budget while never actually pushing any fixed agenda. Over the years, we have had to deal with all kinds of salesy folks in three other dealerships while buying cars. Josh is definitely one of the best in the valley. Marc in Finance was also extremely courteous and careful to address to our needs instead of pushing a fixed agenda. Overall, my wife and I are extremely happy with the car and the sales process at Subaru SuperStore. If you are in the market for a Subaru, look no further. This is THE dealership for you. Once again, Thank you, Josh and Marc for helping us with a smooth and hassle free used car buying experience. Sunil, Chitra and the twins. More

In love with my Crosstrek! I was able to chat online with Joshua Decker on the website, and he was nothing short of outstanding. He answered my questions clearly, he asked quest I was able to chat online with Joshua Decker on the website, and he was nothing short of outstanding. He answered my questions clearly, he asked questions that mattered, and never pushed me to commit to anything. My boyfriend and I met Josh at the dealership and he exceeded the already high expectations I had. Never once did I feel rushed, overwhelmed, or uncomfortable. Joshua and Pierre were both very understanding about my financial concerns, and showed me what works for me, instead of trying to up sell the car and warranties. When the purchase was complete, Joshua walked us through every detail of the car. He introduced us to Jerry, so I would know the man who will be working on my new vehicle. I really cannot say enough good about this experience. Josh was professional, of course, but more importantly he was honest, patient, and personable. Thank you so much, Subaru Superstore of Chandler! I am driving my dream vehicle :) More

No pressure and a pleasant experience I knew the vehicle I wanted and emailed the local Subaru dealerships for more information, including pricing. Josh Decker emailed me immediately with I knew the vehicle I wanted and emailed the local Subaru dealerships for more information, including pricing. Josh Decker emailed me immediately with all of the information I was looking for. I waited for the other dealers to do the same, but they would not send me the information. I received phone calls from them, but they were more interested in selling than giving me the information I was looking for. I set up an appointment with Josh Decker. When my wife and I met Josh, he was very likeable and low key. He did not pressure us in any way and showed us everything we wanted to know about the car. We agreed on price and financing and the entire experience was pleasurable. I would not hesitate to return to the Subaru Superstore. More

Extremely helpful and honest dealership I just purchased my 2015 Subaru Forester from Josh Decker. This was my first car buying experience, so I really didn't know what to expect. I brough I just purchased my 2015 Subaru Forester from Josh Decker. This was my first car buying experience, so I really didn't know what to expect. I brought my parents along with me for some guidance, because they have both bought multiple cars from multiple dealerships and certainly know how the process works. I was already in love with the car, but the salesman (Josh) made the experience easy and simple - no pressure, just honesty and knowledgeability. I will definitely recommend this particular dealership to everyone I know! More

An honest dealer (2015 WRX) Donovan was a great salesman and has been the only car dealer that I have actually enjoyed working with. The price I got was fair and the car is a lot Donovan was a great salesman and has been the only car dealer that I have actually enjoyed working with. The price I got was fair and the car is a lot of fun. More

Only car dealership I'll put my name behind & refer! I just purchased a 2015 WRX from Josh Decker & Brent Gunderson, and it was hands down the best experience I've had in dealership to date. To preface t I just purchased a 2015 WRX from Josh Decker & Brent Gunderson, and it was hands down the best experience I've had in dealership to date. To preface this, I have 6+ years of experience in the business, from owning a small brokerage, to selling new and preowned vehicles at a Chevrolet dealer back in TX. I will will say right now they are no nonsense, no pressure, transparent and just plain easy to work with. I thought with a new model of the WRX coming out, and with only a limited number of them in the valley that this process would be a hassle...but I enjoyed every minute of it. I won't ever step foot in another Subaru dealer in the valley, Josh & Brent earned a lifelong customer, and this is my 5th WRX/STi...so I'm sure they'll see me again! Do yourself a favor, save yourself the hassle, and buy your next vehicle from these guys! -Kurt More

Best Dealership I have ever bought a car from I must say, not only do we love our car, but the treatment we have received from the start to buying the car were 1st class. Never have I been treated I must say, not only do we love our car, but the treatment we have received from the start to buying the car were 1st class. Never have I been treated this good, and I worked for a Chevrolet dealer for over thirty years myself. I came away feeling very good not only about my car I had purchased , but how well I was treated thru the process. I would highly recommend this dealership and their employees for all of your needs. Robert Dean Lake Havasu, az More

excellence at all levels Two salesmen to handle all the special needs. Quick financing and sales experience. Highly recommend for certified cars and new vehicles. Morgan and Two salesmen to handle all the special needs. Quick financing and sales experience. Highly recommend for certified cars and new vehicles. Morgan and Charlie were experts in handling all the details. Jerry in service is a trusted connection for whatever my Subaru needs. More

Strokes from a Longtime Subaru Lover Girl! Just purchased my third Subaru Outback. The first in 2002, the second in 2007 and now the best one yet: a barely used 2014 with 6 cyl engine and lot Just purchased my third Subaru Outback. The first in 2002, the second in 2007 and now the best one yet: a barely used 2014 with 6 cyl engine and lots of fancy features that I've always wanted. Also bought a 2006 Subaru Baja for the Man in my Life. It's the second Baja--the first Baja is a 2003 which is still driven by Husband #3 (the "Man in my Life" is #4 and I've finally got that right!!). More