Subaru Superstore

Thomas was fantastic! Loved his low key, no pressure approach. Thomas was professional and very personable. We will definitely share our great experience with others! approach. Thomas was professional and very personable. We will definitely share our great experience with others! More

Thos was our third car from the Subaru Superstore, and second from Darby. We always feel like we're well taken care of. It will be a while before we'll need to buy another car, but we'll be buying it here second from Darby. We always feel like we're well taken care of. It will be a while before we'll need to buy another car, but we'll be buying it here for sure! More

Tom was no nonsense straight to the point. Asked me what my life circumstances/finances were like and then based off that info presented me the best option for me - buy my lease or buy a new car I’m hap my life circumstances/finances were like and then based off that info presented me the best option for me - buy my lease or buy a new car I’m happy he didn’t apply pressure or make it weird. That’s the worst. Highly rec tom as your guy for Subaru More

Bought a 2021 Crosstrek at Chandler Supperstore. Worked with Scott Postal on the sales floor nice guy low pressure guy, easy to talk to with a nice personality, didn't seem to really care if I bought are n with Scott Postal on the sales floor nice guy low pressure guy, easy to talk to with a nice personality, didn't seem to really care if I bought are not. Very knowledgeable when it comes to the Subaru. Marc Dicino in finance was also great to work with. More

Thank you so much Jamie! You made it so easy. I appreciate your patience and kindness. I’m so excited to be in my new forester! appreciate your patience and kindness. I’m so excited to be in my new forester! More

Very professional and willing to negotiate. Very good inventory to choose from. Very efficient from start to finish. Great idea to have you come back after a few weeks of ownership to go over the operat inventory to choose from. Very efficient from start to finish. Great idea to have you come back after a few weeks of ownership to go over the operations of the vehicle. More

I was so nervous to buy a new car; my husband and I went to a few different dealerships but wasn't impressed. We went to Subaru, and the customer service was beyond my expectations. Steve was amazing! He is to a few different dealerships but wasn't impressed. We went to Subaru, and the customer service was beyond my expectations. Steve was amazing! He is extremely easy to talk to and very approachable, especially with questions. He worked with our financial situation and got us an amazing deal. The whole staff is incredibly nice, and explain everything so well! Highly recommend! More

From start to finish this dealership is wonderful. Customer service is number one with who ever you deal with at this dealership. We had Jamie Bell work with us buying a car. He was great explaining e Customer service is number one with who ever you deal with at this dealership. We had Jamie Bell work with us buying a car. He was great explaining everything about each car we looked at. He’s great. I’d send my friends and family to work with Jamie can’t say enough. Had a wonderful experience with Subaru Superstore of Chandler. More

I had a fabulous car buying experience with Thomas Darby and Subaru. I was taken care of in a timely fashion. Mr. Darby was helpful, knowledgeable and responsive. If you are looking for a car, I would re and Subaru. I was taken care of in a timely fashion. Mr. Darby was helpful, knowledgeable and responsive. If you are looking for a car, I would reach out to him! More

I currently own 3 Subaru’s, 2 I bought from Subaru superstore I have purchased 3 in total fro this store and have owned 7 Subaru’s total not to mention all of the business I’ve sent to the store from superstore I have purchased 3 in total fro this store and have owned 7 Subaru’s total not to mention all of the business I’ve sent to the store from neighbors to family members. So the issue I have is my Dad gave his 2016 outback to my daughter and today the battery died and the car would not start even if jumped. So I pulled the battery 30 month free replacement 80 month prorated which had a 7/18 date on it. I thought no problem I’ll just run it down there and get a new one or prorated. Simple lol no it is not simple! The service department said they need the car ( which won’t start) and since this one wasn’t purchased at your store they would have to contact the dealership in Pennsylvania. It’s a Subaru battery! Why jump through hoops never had an issue like this before buying batteries. Anyway this can go on forever but for the price of a battery or even a prorated price you may have lost this customer and I won’t be singing your praise to all my family and friends. I hope you teach your employees the price of the trickle down effect and of how important it is to stand out amongst all the other options consumers have. They saw my frustration and should have made an effort but instead I wasted my time and patience. I wound up going to Autozone which is 2 minutes from my house instead of the 20min drive to the dealership and purchased a new battery no issues. Dan DeSantis 1998 Outback 2004 Outback 2008 WRX 2015 Legacy 2016 Outback 2019 Crosstrek 2020 Forester sport More