Subaru Superstore of Surprise

Sales people were very nice I was so pleased that my salesman Adrian Calzada was so helpful in setting up my I-phone, the radio and the technical parts of the car that I was not I was so pleased that my salesman Adrian Calzada was so helpful in setting up my I-phone, the radio and the technical parts of the car that I was not familiar with. Also, I had left something in the car and he went and found the car and is sending me what I left of which I am so appreciative. In addition Tina Van xxxx was most pleasant, kind and patient in going over Starlink and re-enforcing what Adrian did for me. I think it is such an excellent idea to have a delivery specialist so that the customer is comfortable learning all the technology this car has to offer Dusty Mandrell handled the financing with ease and perfection. Doug Attig was also very helpful in the purchase. More

Dream to a reality Amazing and friendly!! Alex Z. was phenomenal and treated me like family. As many times as I changed my mind on cars, colors, and styles he was more t Amazing and friendly!! Alex Z. was phenomenal and treated me like family. As many times as I changed my mind on cars, colors, and styles he was more than willing to spend the time and patience on me. The dealership was beautiful and even let me take a car off road! More

Everyone went out of their way! What a great group of people working together to make my buying experience a pleasant one. Tina had all the right answers, Charlie got my car ready to What a great group of people working together to make my buying experience a pleasant one. Tina had all the right answers, Charlie got my car ready to drive off the lot, Dusty made some great financial suggestions and of course Travis was there every step of the way from the minute I drove in. Since this 2018 Subaru Forester is my third, you can guess I love my Subaru!! More

The first time enjoying buying a new car! The drive was worth it! Everyone I had contact with was exceptionally respectful and welcoming. I have already recommended this dealership. Mike answe The drive was worth it! Everyone I had contact with was exceptionally respectful and welcoming. I have already recommended this dealership. Mike answered all of my questions. He gave me space when I needed to talk with my husband on the phone. He even helped me get my rental car back so I could take my new car home. Dusty got me a better deal with financing than what my bank had to offer. Tina showed me how my car worked. (Though I'm going to look for YouTube videos on it because I already forgot). Unfortunately I forgot the lovely front receptionists who made sure I was comfortable. Even though there is options that Subaru offers that their employees have to share with us there was no high pressure sales at all. I also want to say that this experience only took 2 hours max and part of any delays were contributed to me. I doubt that I will be buying any new car or at least a decade but I will return here for my future car purchases. Thank you for the best car buying experience any person may have! More

Car Buying Experience Buying a Suburu in Surprise was well worth the drive and effort, Alex Zimmerman, Tina VanDyke and the whole staff were wonderful and helpful, making Buying a Suburu in Surprise was well worth the drive and effort, Alex Zimmerman, Tina VanDyke and the whole staff were wonderful and helpful, making the car buying experience quick and painless. More

very enjoyable It was a long trek from my house to the dealership, but Mike Scribner had been so responsive to my e-mail/text questions I was confident we could deal It was a long trek from my house to the dealership, but Mike Scribner had been so responsive to my e-mail/text questions I was confident we could deal. I was right . We had to have a small discussion vis-a-vis my trade, but it was low key, minor and resolved to my satisfaction. No "turkish-bazaar" type haggling. The GM came over and introduced himself and thanked me for coming to their dealership. All-in-all a really good experience and I'd go again. More

Very Pleased We are very pleased with the whole experience dealing with each and every person. From our Salesperson Alex to our delivery person Tina, and the busin We are very pleased with the whole experience dealing with each and every person. From our Salesperson Alex to our delivery person Tina, and the business /finance guy, were all responsive and professional with smiles and courtesy. A pleasure, and in my past experience when it was stressful this was not. More

Great Experience ! Highly Recommend ! Background: In September 2017, I contacted the Subaru Superstore of Surprise regarding a 2018 Subaru Crosstrek. From the first call back to the firs Background: In September 2017, I contacted the Subaru Superstore of Surprise regarding a 2018 Subaru Crosstrek. From the first call back to the first time visiting Subaru Superstore of Surpirse, I felt welcome and knew I would be purchasing my next vehicle from this dealership. Subaru Purchase: I ordered a 2018 Subaru Crosstrek Limited at the end of September 2017 and took delivery the first week of November 2017. Sales Process: My sales person was Shelby Lane. She is excellent, thorough, and really takes the time to get to know her customers. In this age of high pressure sales mumbo-jumbo, Shelby was refreshing and very easy to work with on the ordering and final purchase my new Subaru. I would highly recommend Shelby! Finance Process: My finance person was Dusty Mandrell. Dusty thoroughly explained documents, did not push to up sell needless add-ons, and made finalizing the purchase of my new Subaru effortless. I would highly recommend Dusty! Thank you Subaru Superstore of Surprise - I am very happy with my new Subaru! More

Honest Friendly Staff My husband and I had a great experience! Charles and Shelby Lane helped over the phone and stayed true to the price and payment quoted over the phone. My husband and I had a great experience! Charles and Shelby Lane helped over the phone and stayed true to the price and payment quoted over the phone. Our car was ready for us when we got there and they gave us nice seat covers! We love our new car! Driving with all the sensors made driving easier. Thanks to Tina VanDyke I knew how to operate the vehicle before I left the lot! 😊 Thomas Mandrell made signing so easy with their state of the art work technology! Everyone was honest, friendly, and knowledgeable. We were offered water, Starbucks coffee, cookies and snacks. I love the nice new facility and mostly the staff. We love our car and the 0 percent financing! 😊 More

Great support I have been very pleased with the support given in my first week of owning a new Touring model- not being very technical it meets my needs I have been very pleased with the support given in my first week of owning a new Touring model- not being very technical it meets my needs More