246 Reviews of Subaru Superstore - Service Center
I'm very pleased with my interactions with Subaru personnel both sales and service. Service diagnosed and fixed a leak of the oil pan gasket in less time than originally estimated. The work was cover personnel both sales and service. Service diagnosed and fixed a leak of the oil pan gasket in less time than originally estimated. The work was covered under the 24,000 mile service coverage and warranty. I will continue to have all maintenance and service done at the Subaru Superstore. More
They didn't fix my A/C all the did was replace orings and recharge it. Which didn't last blowing cold at all. Tried several times to have a manager contact me for a refund with no response. recharge it. Which didn't last blowing cold at all. Tried several times to have a manager contact me for a refund with no response. More
Good value and prompt service. The waiting area is always comfortable and the coffee and snacks are great. Repairs are thorough. The waiting area is always comfortable and the coffee and snacks are great. Repairs are thorough. More
Service advisor was prompt and courteous…. .the check out of the car was excellent since it was after hours when the service department was close. .the check out of the car was excellent since it was after hours when the service department was close. More
Straight up group of people at this Subaru dealership. Staff people are courteous, considerate, knowledgeable, professional, and will go out of their way to assist a customer with whatever difficulties m Staff people are courteous, considerate, knowledgeable, professional, and will go out of their way to assist a customer with whatever difficulties may be encountered. More
Our service advisor, Adam Morrison-Vega, always provides excellent customer service. Today, he really went above and beyond. We are leaving for our home state of Oregon, and yesterday all the warning light excellent customer service. Today, he really went above and beyond. We are leaving for our home state of Oregon, and yesterday all the warning lights on the dashboard of our Outback went on. Even though we did not have an appointment, Adam got our car in to determine what was wrong and to complete some minor repairs. We can never thank him enough! He is an outstanding representative of Subaru Superstore, and we really appreciate all of his help through the years! More
Darien, our service advisor, always makes sure are car is tended to appropriately. The mechanics are thorough and trustworthy. tended to appropriately. The mechanics are thorough and trustworthy. More
I was at the dealership for a 12 months 12,000 mile warranty check up. I arrived about 15 minutes early had to wait about 15 minutes before they took the car but I waited in the comfort of my own car s warranty check up. I arrived about 15 minutes early had to wait about 15 minutes before they took the car but I waited in the comfort of my own car so it wasn’t a problem. Service took a bit longer than I anticipated but there were a lot of cars in line waiting for service that morning. Oh no, it was a good experience, I live in Casa grande, Arizona. More