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Subaru Superstore - Service Center

Chandler, AZ

4.5
238 Reviews

238 Reviews of Subaru Superstore - Service Center

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August 20, 2019

Service review Jerry has been my service advisor for over 3 years. He makes the service proccess so easy. I have only had great experances with chandler subaru. More

by Subierover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Zack
Aug 21, 2019 -

Subaru Superstore responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

August 13, 2019

Subaru service at Subaru Supetstore, Gilbery, AZ Friendly, prompt and complete service. Kept me informed of progress. Reviewed details of service results. Service waiting area has beverages and snack More

by Love my Subie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Zack, Curtis Skousen
Aug 16, 2019 -

Subaru Superstore responded

Hello there, thanks for your great review, and for giving our dealership such a high star rating. Please don't hesitate to reach out if there's anything we can do for you. Take care.

August 12, 2019

Going the Extra Mile I purchased a used Subaru 6 months ago and a minor issue came up due to the original location of the purchased car. I brought the issue up and Jerry w More

by LoveMyCrosstrek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Zack
Aug 13, 2019 -

Subaru Superstore responded

We really appreciate your positive review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 10, 2019

I love everything about my Subaru Every experience I’ve had at the dealership has been accommodating, quick, and I’ve always felt a genuine concern for quality service. Doors are alway More

by CrosstrekNate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Zack
Aug 12, 2019 -

Subaru Superstore responded

It is great to hear everything was done quickly and to your satisfaction. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2019

Gerry Zack at Subaru Chandler is the best Gerry always gives me great customer service and helps me every time I need to bring my car in. I wouldn't go to anyone but him! More

by Julieb519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Zack
Aug 12, 2019 -

Subaru Superstore responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

August 05, 2019

Takes way too long to get your car serviced! We set our appointment for a routine oil change 2 weeks ahead. On the day of, we arrived 10-20 minutes early. The service desk manager remarked how 2 More

by Jennaduh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Kares
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Morrision Vega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Bourne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bergstrom
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Zack, Angela Mattix, Dante Molina, Steve Lopez, Curtis Skousen, Ray Courtney
Aug 15, 2019 -

Subaru Superstore responded

Jennaduh, we appreciate your feedback. Can you please contact me, Michael Wasserman (GM) at 480-222-6000. I would like to discuss your experience and see what we can do to get your loyalty back with our dealership.

August 01, 2019

Excellent Service , top notch level of care. I came in unannounced for what I thought was the end of the world. On a very busy day it appeared, Steve put me at ease and More

by Subielvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lopez
Aug 02, 2019 -

Subaru Superstore responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad we were able to help you out and we hope to see you again in the future. Take care!

July 31, 2019

Great dealership. Especially the service department. I purchased my Outback here, and the experience was terrific, very easy, no pressure. But what keeps me coming back and the reason I will purchase thr More

by SueT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Zack
Jul 31, 2019 -

Subaru Superstore responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out if there's anything additional we can do for you.

July 29, 2019

Found my forever dealer Great sales experience here almost 2 years ago now! Walked away with a 5 year newer car, for the same car payment and I had negative equity. Best deci More

by RoseK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Zack
Jul 31, 2019 -

Subaru Superstore responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

July 28, 2019

Phenomenal Service I have been working with Jerry Zack for 5 years in the service department. He is outstanding! He takes the time to explain things to me and gives me More

by Mindy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Zack
Jul 30, 2019 -

Subaru Superstore responded

Hi Mindy, thank you so much for your positive comments about Subaru Superstore of Chandler. If you have any further questions, please don't hesitate to reach out. Take care.

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