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Subaru of Columbia - Service Center

Columbia, MO

4.8
436 Reviews

436 Reviews of Subaru of Columbia - Service Center

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May 19, 2025

I've always been impressed with this department. . The people are wonderful and the service is consistently great. More

by PETTEYD
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Last week I had a blown fuse. When I stopped by the service dept for help locking it I believe that River went over and above what I was expecting by helping me solve the problem. More

by WMEYER
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

I was hoping they would clean my car when when it was completed. They let me use a loaner car during the service, which was very helpful More

by bmwtec1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

The body shop is phenomenal. Excellent work and keep you well informed. The service department also does really good work. However, some individuals in the service department More

by MADELINEKOHR17
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Cam and River were so nice and professional! Kept me up to date with my vehicle and assisted with all of my needs. More

by KATYMAC601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

The oil change and tire rotation was completed and the inspection of the rest of the car’s fluids, belts, etc. showed our car was still running in good shape. More

by TPATTON2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meredith Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Service was friendly and well communicated! Also appreciated getting good pictures and information on what was good and what needed to be completed. More

by mandy_eck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Custom order online. Had to get it transferred from another dealership, didn't matter. Had it ready to go in a week. Fast, friendly and efficient. More

by Lan Y.
Recommend Dealer
Yes
Employees Worked With
Peter Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

They are professional easy to talk with and do have great customer service always making sure customers are taken care of. More

by DENZERCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

I moved out of state, but came back to get my car serviced because I knew I could trust them to do a good job. More

by HNOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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