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Subaru of Columbia - Service Center

Columbia, MO

4.8
481 Reviews

481 Reviews of Subaru of Columbia - Service Center

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June 28, 2025

Easy to work with. dependable service. very fast. with oil change. Entire rotation. Highly. recommend dealership. More

by CONNERYPJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meredith Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

The service department is great! Getting a call to the service department sucks. Why you have to go through a whole other level to get to service department?! It was not like this un More

by SAMOYEDS34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Absolutely wonderful experience overall! Everyone was kind, forthcoming and professional! I never once felt pressured or felt like I was being forced to buy something I diddnt want! Easily t More

by blessing.sean
Recommend Dealer
Yes
Employees Worked With
J.R. Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will
June 27, 2025

I can't say enough about this dealership. They are amazing. I just bought my 3rd new Subaru Forester from here. Staff was amazing,helpful and answer every question I had. The financing was so More

by LYONJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meredith Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Samp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katy
June 26, 2025

They took me in without an appointment and looked at the car and had it out on the road again in an hour and a half. In today’s world that’s unheard of. More

by ERICLOEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

Once again River and the service team have provided competent and professional service for my Subaru. I took a portion of the money I saved as a result to Booneville and won an additional $105! Thank More

by NTWOIFBYSEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

I really dislike the online appointment portal. It is inaccurate and needlessly cumbersome. Otherwise I like the staff I interact with when I get my vehicle serviced there and that is the sole rea More

by RJEISEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

I dropped off my car that has an intermittent problem with the Eyesite system. They kept it for a week and were not able to get it to repeat the issue. They did supply me with a loaner car. They miss More

by LKPRESTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

The service was completed on time and done well! I was satisfied with the service. More

by GREENLIEF.MICHAEL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Had to wait 2. 5 hours for an oil change when I had an appointment More

by UCM09MULE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Sheller
1
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