Subaru of Columbia - Service Center

Basic service at best. Seemingly little interest in my voiced concerns or those written on service ticket. They were not addressed at all. Seemingly little interest in my voiced concerns or those written on service ticket. They were not addressed at all. More

There was no surprises or guesses with anything that happened in the service department. River did a great job keeping me informed and at no point did I feel like I was kept in the dark. I will continue happened in the service department. River did a great job keeping me informed and at no point did I feel like I was kept in the dark. I will continue to use Subaru of Columbia for their professional team and their amazing service. More

Shanna was very friendly and helpful. Meredith came out of her office to ensure another customer was taken care of when Shanna was getting my car and River was on the phone with a differe Meredith came out of her office to ensure another customer was taken care of when Shanna was getting my car and River was on the phone with a different customer. This might seem small, but it demonstrates good teamwork and putting the customers first. More

I have always had a great experience with the service department. Shanna seems to be my go to person but everyone in the service department have helped me out when needed. department. Shanna seems to be my go to person but everyone in the service department have helped me out when needed. More

Very nice place, friendly staff that are easy to talk with and are knowledgeable about any questions you have about Subaru. This will be my 2nd Subaru, I enjoyed the 1st one very much. Thank you with and are knowledgeable about any questions you have about Subaru. This will be my 2nd Subaru, I enjoyed the 1st one very much. Thank you More

Great people to work with, easy to get too. Work is always done correct. Nice clean waiting area. Work is always done correct. Nice clean waiting area. More

River is always kind, knowledgeable and explains things well. He coordinated my oil change with the collision center while my car was being repaired. well. He coordinated my oil change with the collision center while my car was being repaired. More

Absoutly the Best Dealer & Service Department we have ever dealt with. 8 vehicles purchased there! ever dealt with. 8 vehicles purchased there! More

I appreciate their assistance in resolving my seat issue and covering the cost when it was slightly outside of warranty. and covering the cost when it was slightly outside of warranty. More

Excellent service, excellent preparation of my new automobile and the business office was no hassle and quick. I highly recommend this dealership. automobile and the business office was no hassle and quick. I highly recommend this dealership. More