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Subaru of Columbia - Service Center

Columbia, MO

4.8
422 Reviews

422 Reviews of Subaru of Columbia - Service Center

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July 19, 2024

Ethan was very friendly and helpful, he explained the issue to me, identified if the parts were available, helped to schedule mechanics and told me the estimated time to pick up my car. Subaru did fix th More

by SIHU1049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

My 2019 Crosstrek needed a new battery so I rolled up to Subaru of Columbia, without an appointment which I was worried would be an issue, however River was able to get my Subie in without an issue and roug More

by RELSMOM0508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2024

I absolutely love Subaru of Columbia. They have always been there when I needed them. whether it's sales or service, they always go above and beyond! More

by stephie197636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Samp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor is great!
June 25, 2024

I had a long wait the first day and sales dept made me comfortable with my devices. .I was then given a car to drive while parts were ordered, More

by ANNWELSH3288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2024

I bought my first Subaru - a 2017 Forester - in 2016 from Subaru of Columbia (formerly University Subaru). I have always been very pleased with the service I've received from all departments. Recently t More

by BRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Scrivener
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meredith Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Samp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2024

I think everyone is trying their best but it seems that all service fees are now 200% increased and there is a struggle with organization and communication skills. I'm facing the fact that I'm going to nee More

by WAKEFIELDCONSULTATIONSERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shanna Elder
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2024

we bought our car in another state but bought the service plan. they did the 6000 mile service for us - basically just an oil change. super easy to schedule on-line, easy drop off and pick up. More

by candethomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

Great service, always friendly and they always call me when the service is done or if I need something I didn’t know about. More

by DIANNALDOUGLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department not sales
June 19, 2024

Everyone was pleasant and informative from the check in to payment. Explained new dealer and changes to oil change charges going forward. I texted a question during service and River responded immediately. More

by CE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River in Service Department
June 19, 2024

Ethan is a top notch part of the Subaru service division. He always makes sure customers feel appreciated and are treated right. More

by KEVINFOLEY414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
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