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Subaru of Gwinnett

Duluth, GA

Overview
Employees
Reviews
Vehicles
4.6
5,246 Reviews
Welcome! We are thrilled to finally be in our brand new state-of-the-art facility while repurposing our old building at 2920 Satellite Blvd for Subaru Certified Pre-Owned & Pre-Owed Vehicle sales. From Duluth to Lawrenceville. Alpharetta to Roswell. Even Atlanta, Cumming, Kennesaw, Columbus, and Macon; Subaru customers come from all over to buy, lease and service their Subaru at Subaru of Gwinnett. No wonder why, year after year, Gwinnett is the first choice to fulfill all of your Subaru needs. Conveniently located off of I-85!
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2950 Satellite Boulevard

Duluth, GA

30096

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Showing 5,246 reviews

March 18, 2022

Service Adviser Issa was prompt, courteous and kept me informed of progress. Followed up the next day to be sure everything had been completed as agreed More

by Tom MCNALLY
Recommend Dealer
Yes
Employees Worked With
Issa
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Mar 20, 2022 -

Subaru of Gwinnett responded

Hi Tom, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 16, 2022

They were pleasant, efficient and thorough! They were exactly right on the estimated wait time and it even included washing my car! More

by LOHR_D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
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Mar 19, 2022 -

Subaru of Gwinnett responded

Hello, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 16, 2022

The staff is courteous, efficient and just overall great experience! I will definitely recommend them to friends and family! More

by PASSIONG6453
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
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Mar 19, 2022 -

Subaru of Gwinnett responded

Hello, we appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

March 15, 2022

Just an oil change this time, but the service good even though it took over an hour to get it done. More

by STEVERIC.GA
Recommend Dealer
Yes
Employees Worked With
Issa
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Mar 17, 2022 -

Subaru of Gwinnett responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

March 15, 2022

Had basic oil change but our service advisor, Miles, got us in/out within the hour promised and applied our discount correctly. He was very customer service oriented and helpful. More

by SNJTHOMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Watson
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Mar 17, 2022 -

Subaru of Gwinnett responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 15, 2022

Kyle in Service is excellent. He is always responsive and detail oriented with my service. More

by NICOLE.NAM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Report | Print
Mar 17, 2022 -

Subaru of Gwinnett responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru of Gwinnett! We hope you continue to choose us for all your automotive needs! Take care!

March 14, 2022

The service took 2 hours which was longer then I was told. I was only there for an oil change More

by CAROLINELIPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
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Mar 16, 2022 -

Subaru of Gwinnett responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 14, 2022

Matthew and Susan were great handling my purchase. Highly recommend both. Love my new Crosstrek! More

by MARTHA.HOLBROOK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Buckles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 14, 2022

Watch out when you Get service. Kyle is lying to me to cheat. Never recommend. More

by LOVEDELIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Formella
Report | Print
Mar 15, 2022 -

Subaru of Gwinnett responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to Taylor Spicuzza at (678) 584-7200 or tspicuzza@subaruofgwinnett.com and we will do our best to make this better. Take care!

March 14, 2022

Competent and professional from start to finish, thoroughly dependable considering this is your child's car for freeway service. More

by PACKIAMJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Feltner
Report | Print
Mar 16, 2022 -

Subaru of Gwinnett responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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