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Subaru of Gwinnett

Duluth, GA

Overview
Employees
Reviews
Vehicles
4.6
5,233 Reviews
Welcome! We are thrilled to finally be in our brand new state-of-the-art facility while repurposing our old building at 2920 Satellite Blvd for Subaru Certified Pre-Owned & Pre-Owed Vehicle sales. From Duluth to Lawrenceville. Alpharetta to Roswell. Even Atlanta, Cumming, Kennesaw, Columbus, and Macon; Subaru customers come from all over to buy, lease and service their Subaru at Subaru of Gwinnett. No wonder why, year after year, Gwinnett is the first choice to fulfill all of your Subaru needs. Conveniently located off of I-85!
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2950 Satellite Boulevard

Duluth, GA

30096

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Showing 5,233 reviews

December 09, 2021

Appointment was 9:30am to change oil-filter. Also changed cabin filter though not requested but within maintenance requirements. Key word here is EXPRESS oil change which gives the impression it would be qui More

by Cykeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issa Kone
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Dec 11, 2021 -

Subaru of Gwinnett responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to Taylor Spicuzza at (678) 584-7200 or tspicuzza@subaruofgwinnett.com so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership. Take care!

December 09, 2021

Service rep was extremely GREAT, but after two failed attempts at (2 hours each) to upgrade my StarLink from 3G to 5G to keep it working after January, 2022, I'll try Troncalli. More

by BACOOP47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Formella
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December 09, 2021

Easy to schedule appointment on line, prompt service and no problems getting loaner. They couldn’t solve problem but nice about it. More

by STEVE_HARDING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2021 -

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

December 09, 2021

Excellent service. Prompt and efficient service. I felt the improvement in how my car operated as soon as I got back on the road. More

by deb.calhoun@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
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Dec 11, 2021 -

Subaru of Gwinnett responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 08, 2021

The dealership is clean and orderly. Everyone on the staff was polite and extended great hospitality. My needs were met. More

by GABE.ORTIZ3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery?
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Dec 09, 2021 -

Subaru of Gwinnett responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

December 08, 2021

Service was prompt and professional. Kyle thoroughly discussed the work and presented options The loaner vehicle was appreciated More

by JOE.LINDACHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Report | Print
Dec 08, 2021 -

Subaru of Gwinnett responded

Hi Joe, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

December 06, 2021

They always take great care of me and my cars! Thank you all so much! More

by LJERKA
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Formella
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Dec 07, 2021 -

Subaru of Gwinnett responded

Hi, thank you for sharing your positive experience! We hope you continue to choose us for all your automotive needs! Take care!

December 06, 2021

Shannon provide Great Customer Service and was very professional. Made me feel like I was being taken care of. More

by ANITA.ROBINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
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Dec 07, 2021 -

Subaru of Gwinnett responded

Hi Anita, we're happy to hear you had such a positive experience with Shannon! If you're ever in need of more help, please let us know!

December 06, 2021

Always polite, professional, and thorough and the service managers patiently explain all the service needs. More

by DEBBYLOGAN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
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Dec 07, 2021 -

Subaru of Gwinnett responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 06, 2021

Friendly, helpful staff and very swift and efficient service. The place is very clean and presentable. More

by CHAMBERLAIN_CHRISTIAN
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
Report | Print
Dec 07, 2021 -

Subaru of Gwinnett responded

Hi, we are happy to pass along your comments to the staff here at Subaru of Gwinnett! Feel free to reach out to us if you need anything. Have a wonderful day.

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