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Subaru of Gwinnett

Duluth, GA

4.6
5,219 Reviews
Welcome! We are thrilled to finally be in our brand new state-of-the-art facility while repurposing our old building at 2920 Satellite Blvd for Subaru Certified Pre-Owned & Pre-Owed Vehicle sales. From Duluth to Lawrenceville. Alpharetta to Roswell. Even Atlanta, Cumming, Kennesaw, Columbus, and Macon; Subaru customers come from all over to buy, lease and service their Subaru at Subaru of Gwinnett. No wonder why, year after year, Gwinnett is the first choice to fulfill all of your Subaru needs. Conveniently located off of I-85!
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2950 Satellite Boulevard

Duluth, GA

30096

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Showing 5,219 reviews

December 27, 2020

Excellent experience. Liam Bennet went out of his way to satisfy our need. Kept us well informed with the price and delivery. Paper work was on time More

by vazquezeric121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liam Bennett
Dec 28, 2020 -

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 27, 2020

To complete this review, I should not be forced to write a review! Giving a rating should be enough!! Again....To complete this review, I should not be forced to write a review! Giving a rating should be More

by LINDA8054
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan P Urrego Aziz, Joshua Allred, Jill Thurston
Dec 29, 2020 -

Subaru of Gwinnett responded

Linda, we really appreciate your feedback! Safe travels!

December 27, 2020

Everyone involved in the process of selling the car to me exhibited broad knowledge about the car’s features, and were competent in explaining the pros and cons of buying the car instead of other options I w More

by Almand
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lance Willhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Quigley, Diana Vona
Dec 29, 2020 -

Subaru of Gwinnett responded

Almand, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 24, 2020

Kyle was very attentive to my needs. He set me up with a loner car, and had it ready for me before I arrived for my appointment. More

by LMACBISHOP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Dec 28, 2020 -

Subaru of Gwinnett responded

Hi, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 24, 2020

I booked a time: they were timely,Car was ready within I booked a time: they were timely, Car was ready within the time frame they gave, and They were polite = can't beat it. Great place to buy a car More

by zzzyxxx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Allred
Dec 28, 2020 -

Subaru of Gwinnett responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

December 24, 2020

Service was great but expensive $250 for labor to replace the spark plugs was stiff considering it should have been easy while the engine was pulled for warranty work. More

by JSLIPKIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issa
Dec 28, 2020 -

Subaru of Gwinnett responded

Hi, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Gwinnett!

Dec 28, 2020 -

JSLIPKIN responded

Your service is really great but I do believe I was overcharged for the spark plug labor as the engine was pulled or warranty work and would have been very easy to replace them. You charged what the book probably said to charge but need to look at the total picture. Not very fair to the customer.

December 24, 2020

Issa was great to work with. It was my first experience at this location and I will definitely be back. He was thorough and fast. Thanks again I really appreciate it! More

by WHITNEY.RIFE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issa kone
Dec 28, 2020 -

Subaru of Gwinnett responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

December 23, 2020

It was great! You guys got me back on time, let me know what to expect on timing, had a great space for me to work and had nice refreshments while I waited. Thank you! More

by erin.a.martinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Dec 28, 2020 -

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 23, 2020

We bought our Forester with the help of Kody Traylor. It was a wonderful experience and I look forward to the help session with Drew. More

by van-buren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody Traylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Subaru of Gwinnett responded

Hi, thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope you continue to choose us for all your automotive needs! Take care!

December 23, 2020

My 2020 OB had its first 6K interval service on 11 Dec; as part of the work, the tires were rotated. On the way home I noted vibration at 6mph and above. A call to Service resulted in an immediate reques More

by FRIPPISLAND
Recommend Dealer
Yes
Employees Worked With
Juan Urrego
Dec 28, 2020 -

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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