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Subaru of Gwinnett
Duluth, GA
5,219 Reviews
Welcome! We are thrilled to finally be in our brand new state-of-the-art facility while repurposing our old building at 2920 Satellite Blvd for Subaru Certified Pre-Owned & Pre-Owed Vehicle sales.
From Duluth to Lawrenceville. Alpharetta to Roswell. Even Atlanta, Cumming, Kennesaw, Columbus, and Macon; Subaru customers come from all over to buy, lease and service their Subaru at Subaru of Gwinnett. No wonder why, year after year, Gwinnett is the first choice to fulfill all of your Subaru needs. Conveniently located off of I-85!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,219 reviews
December 11, 2020
Jim Cox has been so helpful and sincere throughout this process. I was dreading the car buying process, but it wasn’t bad at all! I LOVE my new car and I think I’ll stay in the Subaru family for a long tim process. I was dreading the car buying process, but it wasn’t bad at all! I LOVE my new car and I think I’ll stay in the Subaru family for a long time. More
by franksjl
Verified CustomerEmployees Worked With
Jim Cox
December 11, 2020
Kyle was great to work with and took good care of us. When I called to inquire about the recall the receptionist was not very helpful. Once I got to the dealer, Kyle was great When I called to inquire about the recall the receptionist was not very helpful. Once I got to the dealer, Kyle was great More
by MTOLBERT0
Employees Worked With
Kyle Formella
December 11, 2020
All the people that work in the service center are great but it has a been my experience that they always want to do more service then what you ask for or what the manufacturer recommends. When your car is but it has a been my experience that they always want to do more service then what you ask for or what the manufacturer recommends. When your car is only a few years old, to me, this either means they are over selling the services or the car isn't made that well to begin with. More
by Thom
Employees Worked With
December 10, 2020
I came in to have my tire pressure checked between oil changes. I had not called ahead but was still greeted by name and even given a complementary car wash. A cup holder part that had broken was replac changes. I had not called ahead but was still greeted by name and even given a complementary car wash. A cup holder part that had broken was replaced with minimal wait. More
by JANETRENTIN
Employees Worked With
Issa Kone
December 10, 2020
I love Subaru Gwinnett and their stellar service! Thank you for making my car maintenance experience so easy! Have a Merry Christmas and a blessed New Year. you for making my car maintenance experience so easy! Have a Merry Christmas and a blessed New Year. More
by KMARTINCHICH
Employees Worked With
Kyle Formella
December 09, 2020
Courteous knowledgeable very helpfulI was very pleased overall with the service I received. I will always return for service aqua net Subaru because of this overall with the service I received. I will always return for service aqua net Subaru because of this More
by hschecter
Employees Worked With
Shaun Felter
December 08, 2020
no mask policy... a lady customer sneezed multiple times...make masks mandatory.. in this day and age it is stupid of dealership not to enforce it times...make masks mandatory.. in this day and age it is stupid of dealership not to enforce it More
by KRUPA_SAURIN
December 08, 2020
Everyone was friendly, Juan my service person in particular was attentive and responsive to my request for discount on the service. It was just an awkward experience; customer service felt strained particular was attentive and responsive to my request for discount on the service. It was just an awkward experience; customer service felt strained and curt. Some of it due to Covid restrictions. I'm aware of that. The price of the hubcap was too much and was deemed "critical" on my preliminary work order when it most likely could have waited. I felt as if service wanted to make sure they got more than $25 dollars for the oil change service which I scheduled for the appointment. I went ahead with the recommendation due to it being marked "critical", however it is something to consider when women attend to their car maintenance and get charged more sometimes for unnecessary services. I will continue to bring my car to this service center as needed but will be vocal regarding my requests for transparency and clarity about the work orders. More
by SEWELLRM
Employees Worked With
Juan G., Kyle Formella
December 07, 2020
Really liked the service advisor. He kept me informed and gave me lots of information. Appreciate an overall list of what needs to be done and priorities. and gave me lots of information. Appreciate an overall list of what needs to be done and priorities. More
by REDDING.ANNA
Employees Worked With
