Subaru of Gwinnett

Customer Service Satisfaction It was a great day when we were lucky enough to get Elizabeth as our sales representative. She was very knowledgeable about her product. She puts yo It was a great day when we were lucky enough to get Elizabeth as our sales representative. She was very knowledgeable about her product. She puts you at ease right away and is not pushy for a sale. She was very accommodating with wrapping up the sale and giving us extra time to make our decision. Look for her the next time you are in the Gwinnett Subaru Dealership. Bereska Family More

Pleasant and Fast The service team took excellent care of me on my first initial maintenance visit. From check in to drive out was about 40 minutes and they even offer The service team took excellent care of me on my first initial maintenance visit. From check in to drive out was about 40 minutes and they even offered to wash my car. More

What a wonderful experience. Our sales person, Matthew was extremely knowledgeable and very helpful. We love our new Cross Trek!! The dealership was very friendly and easy to wor Our sales person, Matthew was extremely knowledgeable and very helpful. We love our new Cross Trek!! The dealership was very friendly and easy to work with! More

Fast drop off / great service Fast drop off / great professional service - easy service set up and great communications. Pick up was very easy and fast. Location is great for me. Fast drop off / great professional service - easy service set up and great communications. Pick up was very easy and fast. Location is great for me. More

Brake pad replacement All the support team was wonderful and very professional. My loaner vehicle was ready for me as soon as I check in. Same as when I came to collect my All the support team was wonderful and very professional. My loaner vehicle was ready for me as soon as I check in. Same as when I came to collect my vehicle.i am very impressed More

Great service experience! I was very impressed by the team that handled my first service at Subaru of Gwinnett. Great experience! Everyone at the dealership seemed eager to h I was very impressed by the team that handled my first service at Subaru of Gwinnett. Great experience! Everyone at the dealership seemed eager to help. More

very professional because it was great adam was helpful on every turn of the deal to get the new car the only think we wish was that the car did not have 173 miles on t because it was great adam was helpful on every turn of the deal to get the new car the only think we wish was that the car did not have 173 miles on the car More

Not fixed I have an older Subaru. Recently there have been some issues with the headlamps. The high-beams indicator occasionally comes on even though I may not I have an older Subaru. Recently there have been some issues with the headlamps. The high-beams indicator occasionally comes on even though I may not using the headlights. If the headlights are on, the high-beam indicator seems to knock the regular lights off. This was explained. The Rep agreed that it sounded like a short in the system. This was explained. After service was performed I was told that two lamps were replaced, a third was needed but not in stock. For several days everything appeared OK. But five days later the issue started again. Even with new lamps, the high-beam indicator will come on and the headlights go out. I guess I will need to take the car back in, or else take it somewhere else. More

Always professional and organized. This is a very well run dealership. I should know. I’ve spent the last 25 years working in some capacity with car dealerships. I’m impressed with them This is a very well run dealership. I should know. I’ve spent the last 25 years working in some capacity with car dealerships. I’m impressed with them. More

Great car acquisition experience with Matthew Walsingham! Matthew was recommended by my son and I see why. He was so friendly, professional, respectful of our time and really worked to help us get the very b Matthew was recommended by my son and I see why. He was so friendly, professional, respectful of our time and really worked to help us get the very best deal. He was concerned that we understand all the details of the deal and wanted to know that we felt good about it. Matthew was an absolute pleasure to work with and I highly recommend him to anyone who wants to buy or lease a Subaru. More