Subaru of Gwinnett

36 month service The service was done quickly and I am completely satisfied. A coupon was used to cut the price of service in half, an excellent price. The cabin filte The service was done quickly and I am completely satisfied. A coupon was used to cut the price of service in half, an excellent price. The cabin filter was inspected and was too clean to replace. More

Great Experience The car was exactly what was advertised. It was actually better than I imagined! The salesperson Elizabeth was on top of her game! The only day I coul The car was exactly what was advertised. It was actually better than I imagined! The salesperson Elizabeth was on top of her game! The only day I could come was a day Elizabeth had scheduled to be out. However, she was very flexible and didn't have a problem to see me not knowing if I was actually purchasing the vehicle. Additionally, she was knowledgeable and helpful. Charles was excellent as well, he moved the process forward to get us out the door before the 5pm rush hour. He is very friendly and helpful too. More

Always awesome Always great service from the people here. We have a closer dealer to us but always buy here and most service, it's worth the extra drive. Always great service from the people here. We have a closer dealer to us but always buy here and most service, it's worth the extra drive. More

Excellent environment I had a 2017 Forester leased and went i .mn to purchase a 2018 WRX. Every time I've walked in to Subaru of Gwinnett I have felt welcome, as if i was w I had a 2017 Forester leased and went i .mn to purchase a 2018 WRX. Every time I've walked in to Subaru of Gwinnett I have felt welcome, as if i was with family. The entire staff has always been more than willing to go out of their way to make sure I'm comfortable no matter what might be going on before I arrive. I have and will conti use to send people to Subaru of Gwinnett, not only for the amazing vehicles but even more so for the love of the staff. It's TRUE when a commercial says "Love, it's what makes a Subaru" More

Another Excellent Customer Experience I purchased my Outback from Subaru of Gwinnett and have experienced four service visits. Three were for scheduled maintenance and one was due to an un I purchased my Outback from Subaru of Gwinnett and have experienced four service visits. Three were for scheduled maintenance and one was due to an unexpected battery failure. In each occasion, the service department attended me promptly and kept me informed of the status of the service. The waiting area is quiet and comfortable and the coffee, snack and refreshments bar is a added touch of courtesy that shows how much they value their customers. When the services were completed, there were only good surprises such as not charging me for the battery or washing my car (nice touch always). I live in Brookhaven and gladly drive the 25 minutes for their excellent service. I've already recommended Subaru of Gwinnet to two good friends. More

Excellent Service - A Hallmark of Subaru of Gwinnett My appointment was made on Wednesday afternoon. I had personal commitments on Thursday and Friday morning. I was scheduled for 11:30 AM on Friday. My My appointment was made on Wednesday afternoon. I had personal commitments on Thursday and Friday morning. I was scheduled for 11:30 AM on Friday. My car was checked in promptly. Service Advisor, Kyle, advised me of what should be done on this visit. He asked if there was anything else I would like checked. Fortunately, there was not. Kyle quoted an anticipated price and a time estimate of one hour. He advised me that someone would let me know if they should find anything else during their service inspection. I went to the waiting area where I obtained a cup of coffee. Water, tea, and snacks were also available if anyone chose to partake of those items. Kyle came to the waiting area at approximately 12:25 PM and advised me that my auto was ready. Kyle went over the list of items which had been completed. He then went over what I should expect on my next service (60,000 miles). The next service will be considerably more expensive than the service just completed. However, I already know, so I will not be surprised at my next service. Kyle escorted me to my freshly washed vehicle and I drove away in a clean car, satisfied with my service and at the predicted time and expense. I do not want to sound complacent; but, after three plus years and 55,000+ miles of driving my Subaru , I have come to expect the same good service each time I visit. More

Very courteous and friendly employees Wonderful place and great service. My appointments are also done very efficiently. The young people who work in the service department always gree Wonderful place and great service. My appointments are also done very efficiently. The young people who work in the service department always greet you with a warm smile. The wait is not that long either. You are out of there in no time. More

Wonderful sales experience Salesperson Liam was great to work with and manager Gary was very nice too. Liam was more than accommodating as he went above and beyond my expectatio Salesperson Liam was great to work with and manager Gary was very nice too. Liam was more than accommodating as he went above and beyond my expectations. As a experienced car buyer myself, this dealer was by far the most “non pressure” and relaxed environment. I would definitely recommend working with Liam and this dealership. More

Popped in for a quick 30,000 check up Had no appointment, was told it would take an hour and a half to complete, I was driving away in an hour and 20 minutes Had no appointment, was told it would take an hour and a half to complete, I was driving away in an hour and 20 minutes More

Prompt service Sales staff was not pushy. When decision was made to get a new car, turnaround time to get a car was fast. This is my 2nd purchase at this dealership. Sales staff was not pushy. When decision was made to get a new car, turnaround time to get a car was fast. This is my 2nd purchase at this dealership. Service staff is always pleasant to deal with. More