
Subaru of Gwinnett
Duluth, GA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great experience Purchased a new Crosstrek. Sales was a very smoot and quick process. Sale was Sebastian. She went through all details of my car to make sure I will Purchased a new Crosstrek. Sales was a very smoot and quick process. Sale was Sebastian. She went through all details of my car to make sure I will use all features what this car has. Great peoples. More
Awesome experience from Sara Right off the bat, Sara's internet price quote beat two other dealers. Her online communications were efficient, and to the point. Another dealer se Right off the bat, Sara's internet price quote beat two other dealers. Her online communications were efficient, and to the point. Another dealer sent us a personal biography and photos of herself at home - too much! If I wanted a relationship, I would have visited in person. No nonesense from Sara. She had several of the Crosstreks we were looking for in stock. And, she was eager to customize them in any way we chose without having to upgrade to a higher level package and pay for features we didn't want, like some other dealers expected. It was a no hassle, no pressure experience and we walked out that day with a new car, since we decided to take it as is, without additional add-ons. Totally happy customer. More
1st class I hate buying a car, this is the first time I actually felt like I was dealing with a professional. An honest professional that did everything he coul I hate buying a car, this is the first time I actually felt like I was dealing with a professional. An honest professional that did everything he could to make sure that my experience was a good one. More
Excellent This was my first visit to this dealership for service, I will be back - - all the employees I encountered were very friendly and the waiting areas we This was my first visit to this dealership for service, I will be back - - all the employees I encountered were very friendly and the waiting areas were well stocked & clean - - my one recommendation, bring your own oil or insist you only be charged for what your car holds - my 2016 Outback with 2.5 engine takes 5.1 quarts yet I was charged for a full 6 quarts - this may not seem like much on an individual basis (about $7 at Subaru oil retail prices) but think of it in terms of 100s of vehicles and that Subaru likely purchases their oil for well under the $7.69 per quart shown on my receipt - besides, I find it inexcusable that, in todays computer age, the Subaru computers cannot do the math of what to charge for 5.1 quarts - - I find this practice of charging for product _not_ received unconscionable More
Experience Adam did not make me feel pressured but gave me enough information to enable me to make a decision. I really enjoyed working with him and he was alwa Adam did not make me feel pressured but gave me enough information to enable me to make a decision. I really enjoyed working with him and he was always available to answer my questions. More
Service department has become a joke We brought our 2012 TriBeCa for an oil change, alignment, and headlights changed. They managed not to complete half the work when they brought car up. We brought our 2012 TriBeCa for an oil change, alignment, and headlights changed. They managed not to complete half the work when they brought car up. The non- Subaru greeters drive the cars as if they were valets. I observed one individual throw a customer's outback into reverse while it was still moving forward while sitting in the waiting are. Kyke, the service consultant obviously didn't know Subaru's recommendation for oil in our vehicle and presumed we didn't either. Because of the third party greeters and the lack of ability of the consultants to effectively communicate the work needed to their techs, I won't return here. More
Great experience ! Sebastian was wonderful to work with. Please see her if you're looking for a Subaru. The whole experience was laid back, relaxed and the best ever we' Sebastian was wonderful to work with. Please see her if you're looking for a Subaru. The whole experience was laid back, relaxed and the best ever we've had purchasing a new car. More
Terrific Experience This was my first Subaru purchase and I was very pleased. It was so simple to reach an agreeable price online and Elizabeth was helpful without being This was my first Subaru purchase and I was very pleased. It was so simple to reach an agreeable price online and Elizabeth was helpful without being pushy. The car came in just as she predicted and paperwork went smoothly and quickly. Elizabeth did a particularly great job in reviewing the car's features with me. It was obvious that she is very knowledgeable about Subarus and enjoys her job. More
This was my first visit since car purchase This was the first time I took my car for service since I purchased my Subaru Forrester, I was extremely pleased, as always the staff was very helpful This was the first time I took my car for service since I purchased my Subaru Forrester, I was extremely pleased, as always the staff was very helpful and courteous, the wait time for the service was great. More
2017 Subaru Outback purchase Elizabeth made this car buying experience easy and enjoyable! She worked hard to get me that car that I wanted and also a fair price. Her profession Elizabeth made this car buying experience easy and enjoyable! She worked hard to get me that car that I wanted and also a fair price. Her professional and personable personality made the experience less intimidating than most car buying experiences. The other members of the dealership team were friendly as well. I highly recommend Elizabeth to anyone looking for a new or used Subaru! More