Subaru of Gwinnett

My maintenance trip I can't say enough about subaru of Gwinnett except they are very professional, knowledgeable and just down right good people. Always patient, and I can't say enough about subaru of Gwinnett except they are very professional, knowledgeable and just down right good people. Always patient, and kind. More

Recent maintenance trip They checked all of the areas, recommended some I didn't think of plus preformed the necessary work quickly and efficiently. Which this dealer a area They checked all of the areas, recommended some I didn't think of plus preformed the necessary work quickly and efficiently. Which this dealer a area is provided that has a large picture window into the service area and one can view the mechanic/technician working on the vehicles. I like this more that just hanging aroubf a break area totally blind that you experience with other dealers. My vehicle was returned cleaner that it was when I dropped it off. Great dealership and service dept. More

Purchase was Easy My husband and I bought a 2017 Outback at Gwinnett Subaru. Elizabeth Puckett was patient, friendly and, above all, knowledgeable about this car. We h My husband and I bought a 2017 Outback at Gwinnett Subaru. Elizabeth Puckett was patient, friendly and, above all, knowledgeable about this car. We had many questions since we had previewed options online before arriving. She explained features and answered questions both before and after our test drive, essentially giving us a replay of instructions and allowing some time to absorb it all. She set up our radio stations, paired our phones to Blue Tooth, and gave tips on best use. We learned a lot and will return to her if we have questions. More

Incompetent service A multi point inspection should be a preventative measure. Saying it was completed when in fact it was not caused corroded battery cables to necessita A multi point inspection should be a preventative measure. Saying it was completed when in fact it was not caused corroded battery cables to necessitate getting a new battery earlier than needed. This happened twice & was very frustrating. More

Fast & Freindly Issa Kone is first class. Knows me by name and really cares about his customers. Was nearby for a business meeting and called Issa to see if he could Issa Kone is first class. Knows me by name and really cares about his customers. Was nearby for a business meeting and called Issa to see if he could get me in for a service since I did not have an appointment. Not a problem. Was in and out in a short period of time. Great facilitates too for working while waiting. Highly recommended! More

First class dealership. Our experience began with a response from Elizabeth Puckett; after a brief internet inquiry she phoned, answered questions and invited us to visit. M Our experience began with a response from Elizabeth Puckett; after a brief internet inquiry she phoned, answered questions and invited us to visit. My sister was the original person that had such a great experience at the Gwinnett dealership and Elizabeth picked right up from that intro. No pressure which I appreciated. Finance person, Lance was helpful, clear, and professional. Thank you for a wonderful experience. More

Happy First Time Car Buyer I had a great experience with Subaru of Gwinnett. As a first time car buyer, I was pretty nervous and I had visited a different dealer already. The fi I had a great experience with Subaru of Gwinnett. As a first time car buyer, I was pretty nervous and I had visited a different dealer already. The first dealer was a little bit condescending and would not slow down. Elizabeth at Subaru of Gwinnett took her time with me and treated me extremely well. I ended up with exactly the car I wanted and I felt good about the process. And when I left my parking pass in my trade-in, Elizabeth went the extra mile to over night mail it to me so I didn't have to go out to the dealership. Excellent experience. More

Best car buying experience in 50 years Car buying is a strenuous experience for customer and sales person alike. We've bought cars since 1964, and by far this time we're truly satisfied. Car buying is a strenuous experience for customer and sales person alike. We've bought cars since 1964, and by far this time we're truly satisfied. Tim Daly was knowledgeable, honest, straightforward, and patient. We sorted thru a good number of choices until we finally made a decision. No regrets whatsoever. Rest of the staff on the floor were equally helpful and eager. More

Service Appointments Always Available: Why I Drive 40+ Miles Service is always timely, they call me by name when I show up and have a clean waiting area stocked with free snacks. I live 40+ miles away with anoth Service is always timely, they call me by name when I show up and have a clean waiting area stocked with free snacks. I live 40+ miles away with another dealership 10 miles from my house, but make the drive to Gwinnett Place Subaru b/c they always have appointments available. I do find the price of an oil change to be very high. More