
Subaru of Gwinnett
Duluth, GA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,238 reviews
1st class I hate buying a car, this is the first time I actually felt like I was dealing with a professional. An honest professional that did everything he coul I hate buying a car, this is the first time I actually felt like I was dealing with a professional. An honest professional that did everything he could to make sure that my experience was a good one. More
Excellent This was my first visit to this dealership for service, I will be back - - all the employees I encountered were very friendly and the waiting areas we This was my first visit to this dealership for service, I will be back - - all the employees I encountered were very friendly and the waiting areas were well stocked & clean - - my one recommendation, bring your own oil or insist you only be charged for what your car holds - my 2016 Outback with 2.5 engine takes 5.1 quarts yet I was charged for a full 6 quarts - this may not seem like much on an individual basis (about $7 at Subaru oil retail prices) but think of it in terms of 100s of vehicles and that Subaru likely purchases their oil for well under the $7.69 per quart shown on my receipt - besides, I find it inexcusable that, in todays computer age, the Subaru computers cannot do the math of what to charge for 5.1 quarts - - I find this practice of charging for product _not_ received unconscionable More
Experience Adam did not make me feel pressured but gave me enough information to enable me to make a decision. I really enjoyed working with him and he was alwa Adam did not make me feel pressured but gave me enough information to enable me to make a decision. I really enjoyed working with him and he was always available to answer my questions. More
Great experience ! Sebastian was wonderful to work with. Please see her if you're looking for a Subaru. The whole experience was laid back, relaxed and the best ever we' Sebastian was wonderful to work with. Please see her if you're looking for a Subaru. The whole experience was laid back, relaxed and the best ever we've had purchasing a new car. More
Service department has become a joke We brought our 2012 TriBeCa for an oil change, alignment, and headlights changed. They managed not to complete half the work when they brought car up. We brought our 2012 TriBeCa for an oil change, alignment, and headlights changed. They managed not to complete half the work when they brought car up. The non- Subaru greeters drive the cars as if they were valets. I observed one individual throw a customer's outback into reverse while it was still moving forward while sitting in the waiting are. Kyke, the service consultant obviously didn't know Subaru's recommendation for oil in our vehicle and presumed we didn't either. Because of the third party greeters and the lack of ability of the consultants to effectively communicate the work needed to their techs, I won't return here. More
This was my first visit since car purchase This was the first time I took my car for service since I purchased my Subaru Forrester, I was extremely pleased, as always the staff was very helpful This was the first time I took my car for service since I purchased my Subaru Forrester, I was extremely pleased, as always the staff was very helpful and courteous, the wait time for the service was great. More
Terrific Experience This was my first Subaru purchase and I was very pleased. It was so simple to reach an agreeable price online and Elizabeth was helpful without being This was my first Subaru purchase and I was very pleased. It was so simple to reach an agreeable price online and Elizabeth was helpful without being pushy. The car came in just as she predicted and paperwork went smoothly and quickly. Elizabeth did a particularly great job in reviewing the car's features with me. It was obvious that she is very knowledgeable about Subarus and enjoys her job. More
2017 Subaru Outback purchase Elizabeth made this car buying experience easy and enjoyable! She worked hard to get me that car that I wanted and also a fair price. Her profession Elizabeth made this car buying experience easy and enjoyable! She worked hard to get me that car that I wanted and also a fair price. Her professional and personable personality made the experience less intimidating than most car buying experiences. The other members of the dealership team were friendly as well. I highly recommend Elizabeth to anyone looking for a new or used Subaru! More
Preventive service. It was a very smooth and pleasant visit. I have always been pleased to do business with Subaru of Gwinnett. I have always stuck with them for service It was a very smooth and pleasant visit. I have always been pleased to do business with Subaru of Gwinnett. I have always stuck with them for service and will continue to. More
Great Purchase Experience Time to purchase a new car. Deciding on a Subuaru Outback was 1st step. Now to negotiate the deal. Sebastian Lewallen was the sales representative. Sh Time to purchase a new car. Deciding on a Subuaru Outback was 1st step. Now to negotiate the deal. Sebastian Lewallen was the sales representative. She took all the anxiety out of the purchase process. Very professional, patient, and helpful. Excellent knowledge of Subaru Outback features. I highly recommend anyone in the market for a new car to visit Subaru of Gwinnett and to definitely deal with Sebastian Lewallen. You will not be sorry. More